Air Product Reviews App & UGC
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,375)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its time-saving features and efficiency in managing customer reviews, noting that it boosts sales by building customer trust with authentic reviews. The app supports seamless integration and imports reviews from platforms like Amazon, enhancing store credibility. It offers a user-friendly interface with extensive customization options to match store themes, including review import capabilities, moderation tools, and various display options like review boxes and carousels. The app is praised for its smooth performance and professional website appearance. Customer support is highlighted as responsive and professional, with team members like Hana, Audrey, and Emily receiving special mention for their exceptional service and quick issue resolution.
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Bestest app for shopify review. & There is a 1 ting to note! that air review dont have a feature of auto english translation i hope this feature will come in future.
The customer support agent Esther was very quick and helpful, I had a problem with uploading the review from the CJ website and she fixed the issue and explained what was the problem so that it doesn't happen in the future, supper satisfied with the service!
Audrey was very helpful and professional!
Great Support from Lydia,
Helped me immediately to resolve my query.
One suggestion I have, do integrate WhatsApp as one of the medium to take Customers product feedback as now a days it is more effective and have higher conversion ratio to get more product review as compare to traditional email system.
Used this app to import reviews from marketplaces on our store! Everything is good up to now, thanks to amazing support from Liz & Abby. Highly recommend!
I am new to Shopify and the Air Product Review app is very useful to me. It is easy to use and the team is very helpful. Additionally, I can use many features for free to start.
Fastest support ever! I had a problem when I installed the app and when I asked for help, I got it directly! Thank you Liz.
Very attentive team. We had some trouble transferring the reviews from previous review app, and the team worked with us to solve all the issue eventually, and also helped us to customize the app to fit in our theme.
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Update after using it for a year:
I'm extremely frustrated with this app and considering moving to a paid app now. It's true the team is very attentive to customer service, especially if you want the app to match your theme/style. However, because they helped to customize it for me, the layout and function of the review section have been messed up 3 times without any notice due to their system updates. Each time this happens, I have to spend several hours going back and forth with their team to fix it on my store, which is a total waste of time. You also don't know when the review section will be out of use next time.
In general, if you want a free app that doesn't require customization, then this app is recommended. However, if you're looking for stability and don't want to waste time fixing issues caused by their system updates, it's worth considering a better app.
Hi,
Thank you so much for taking your time to leave us a review! We greatly appreciate you as our loyal customers.
Our team is working hard to make transition process easy for you and other customers. Please keep in touch for further update!
Best regards,
Air Apps Team
excelente soporte y servicio
thank you so much "Audrey and Maison"