Air Product Reviews App & UGC

Great customer service Pamela was a great help and response time was very fast, Did a great job fixing my issue and is also very patient. Easy to setup app for your website.

Estaba buscando un app para reseña de mi página web y me ecnontre con este app gratis, el diseño es bastante bonito, y tiene bastante funciones, el servicio de atención al cliente es bueno. recomiendo 100%

Very easy app to install and utilize. I love the visual of the review placement and accessibility throughout my website when it's installed. Support was helpful on setting me up with what I needed and the app has been much needed to provide feedback for new or returning customers.

HANA was amazing support she took the time to fix my issues and keep me updated overall great app and great service thank you so much

Muito bom e com suporte via chat bem rápido!

I love all of Avada's products. They are easy to use, and when I've had any issue with any product, the customer service has been top tier! Tonight I was having trouble with star ratings showing beneath some of my product when there was no product review available yet. Hana looked into it for me and found that it was an issue with something within my shopify theme and not the Air app. She asked for collaborator permissions, which I granted and fixed the issue for me, rather than saying "not our problem." I am very pleased with both the products and the EXCELLENT customer service that they provide!

Hana Helped me a lot with embedding the app in my site, Thank you hana :)

Jasmine was very helpful. Thank you

Sunny and Tony helped me with a glitch where the Review box on my product page was blank as users typed in it. They took a lot of time to explore the problem and shared helpful tips on how to use the app admin settings. I'm super grateful for their time and suspect they were fixing some errors on the backend of my Taiga theme due to Judge.Me review removal.

I'm still a little unsure about review apps in general on my new site, and hoping that I don't have any slow downs. I've been considering switching to Yotpo instead. Just NOT sure. I'll stay with Avada Air Product reviews for now because I also use them for the cookie GDPR app and I use Avada for SEO optimization. If things are still slow, I might switch to Yotpo for Reviews and maybe Pandectes for cookie GDPR. I'm still undecided.

I don't understand why Air by Avada is used here on Shopify when Avada website design co. leans so heavily on YOAST for review app? I also don't understand why Avada isn't listed as an "eligible aggregator" by Google Merchant Center here: https://support.google.com/merchants/answer/7045996?hl=en

Hello,

Thanks to all agents and technicians Avada apps teams! They have set up quickly all my requests to personalize my reviews box on page product : desktop and mobile.

All the Best to your team!

Nancy T.