Air Product Reviews App & UGC
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,217)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting credibility and sales through easy collection and display of customer reviews. They value its user-friendly interface and customization options that integrate well with their store's theme. Key features include automated review requests, the ability to import reviews from Amazon, and various display options like pop-ups and carousels. The app is praised for its smooth performance without slowing down website speeds, and exceptional customer support that is proactive and efficient in resolving issues.
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Junk software, arbitrary deduction of money
Dear 美肤套装坊 Store's Owner,
Thank you for sharing your feedback regarding the Air: Product Reviews app & UGC. We're sorry to hear about your concerns and appreciate the opportunity to address them.
Could you please let us know if there were any specific problems with the app, such as features or billing concerns, that led to your review? We want to ensure that your experience with our app is as smooth and beneficial as possible.
If your concerns are related to billing, we'd like to clarify how our subscription billing works. The billing system on Shopify automatically initiates charges at the start of each billing cycle to ensure continuous access to our services. Unfortunately, this means that even if the app was canceled slightly after the trial period ended, the charge for the current cycle was still processed.
Thank you for your time, and we look forward to your response.
Best regards,
AirApps Support Team
Audrey and Raymond is amazing!!!
Audrey, from the customer service, helped me a lot today and made sure i understood every step to solve my problem.
Hana was a big help!
Great customer support! Hana responded in less than a minute and resolved my issue immediately.
i recommend this app, because whenever i had problem or thing that i didn't know how to do it, i asked for helping they were really kind and taught me how to do it well. thank you for Audrey and Toby! they were really good at letting me know how to do it!
Thank you Audrey! You are wonderful, this application is very nice too
great support by Hana.
Big thanks to Lydia and William for helping me out and editing the ratings! Problems fixed. <3
Hana is super helpful and delightful.