Air Product Reviews App & UGC
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,437)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, noting its user-friendly interface and easy integration. Key features include the ability to import reviews from Amazon, extensive customization, and smooth review display on product pages. The app is praised for its efficient performance and responsive, helpful customer support, making it essential for enhancing online stores and increasing conversions.
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Before installing this app I did have questions about several features and permissions. I went on their website and chatted with Prakash who answered all my questions and earned my trust to move forward with the app installation. Upon installing it, I adjusted all my settings and the app integrated with my theme beautifully. Moments later I reached out to tech support through the App live chat and within a minute or two I was chatting with Prakash again and he was able to correct some features for me. I must say the experience with Avada, and Prakash has been amazing! Excellent customer service and very helpful. I wish the company continue to provide this kind of support and they will earn many customers and positive reviews.
It was really easy and straightforward to install, got it up and running in 30 mins. Reached out to support and Audrey did a great job resolving my issue within minutes!
I love this app. Audrey, the support specialist, was very helpful in communicating efficiently.
A quick recommendation: I enjoy reviewing individual products, but I think it would be a neat feature to 'Review' the entire company/store. This way, potential customers can build trust before purchasing a product.
so far so good.
We have added it a few hours ago.
Hana helped us with the setup. thx again. nice team.
We cant wait until the reviews are added. :)
Lydia solved our problem really quickly, instruction was SUPER clear, but I could not understand at first. However, she escalated and give us more clear instruction with pictures and bullet-lists. Which help me A LOT! They are always ready for you to help out, 24/7. Not even small delay.
I wish I could give you guys 100 STARS.
Thank you once again
Hi Le Ciel,
Thank you for your kind words about our support team! We're so happy to hear that Lydia was able to resolve your issue quickly and provide clear instructions with pictures and bullet points. We strive to make our support as helpful and easy to understand as possible.
We're also thrilled that you found our team to be readily available and responsive, even with a 24/7 schedule. Your 100-star wish is the highest compliment we could receive!
Thank you for sharing your positive experience and for choosing Air product reviews! 😊
It was my first time using this app, so I was facing some difficulties, after contacting Lydia from support, she helped me out and now my problem is solved :)
iv had a problem that the review box not showing in the website
Kevin form helpdesk solve the problem in short time many thanks to you Kevin
Hi DAILYUSE-STORE,
We're glad to hear that Kevin from our helpdesk was able to quickly resolve the issue with your review box! We appreciate your patience and are happy the problem is now solved. 😊 Thanks for choosing Air product reviews!
Mia is the best customer service out there! thank u again!
I was having issues, Hana was quick to fix it, and even walked me through the process in a way that i can do it on my own in the future.
Thank you Nolan and the technician: Williams. You are very responsible and helpful. On the other hand, PageSpeed Insights show me this app block the main thread for some time. So I have mixed feelings. I have a response from Air Product: "We would like say explain that the reason for this increase in thread is due to our app need to add the codes inside the block. This has been optimized to its maximum already". I have no skills to judge is it an issue with every app that kind or not.