Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

November 26, 2020

Great app. Takes time to learn how to use it as it has many features. But they have an amazing customer support! Preetam from online customer care helped me a lot. 110% satisfaction.

Watches Link
Uruguay
About 1 month using the app
November 9, 2021

Great app with far more capabilities than I initially understood. Even on the community plan. Even greater customer commitment and support. We had a glitch in setting up email marketing: it was expertly and quickly resolved in real time, by Sohreb, who was very courteous and reassuring. Thanks AI Trillion!
Will consider upgrading our plan as we see results.

ChezAfrica
United States
About 1 month using the app
AiTrillion replied November 18, 2021

Thank you so much for this lovely review! 💖

September 9, 2020

I have used the free version of this app for a few months now and it has some really nice features! The rewards scheme is comprehensive and the reviews system is great too! Even tho I have swapped away from the AItrillion reviews due to the theme I still use it to gather reviews to export onto the other review system! My only gripe is the large AItrillion branding on the rewards scheme but it's a small price to pay for what is a great free suite of tools! Thank you AItrillion

GOLDENHANDS
United Kingdom
About 1 month using the app
June 28, 2020

Probando la app, hasta ahora me parece excelente. Hace tantas cosas que no puede tener un mejor nombre. Un poco de gamificación para promover más interacción con tu página.

quericoblw
Peru
About 1 month using the app
July 6, 2020

Ótimo aplicativo eu gosto das suas funções e dos web push. Pode ajudar bastante a recuperar carrinhos abandonados

Uzzytech
Brazil
About 1 month using the app
January 4, 2023

The app is excellent. It has a huge variety of modules for building a perfect customer loyalty system. In addition, their service is simply excellent. They provide professional and kind support, both by email and Zoom. warmly recommended!

RUN-ET
Israel
About 1 month using the app
AiTrillion replied January 4, 2023

Thank you so much for taking the time to leave a review. 💖
We are so glad our team was able to provide the support that you needed.

And yes, we have 11+ modules in just the platform to replace multiple apps and provide the power of automation & integration between them. 💪

September 5, 2023

The support I received from Shivanshu was truly great, he helped me set up AI Trillion without damaging my Email Hosting Provider, when I tried to do it myself I messed up. He really helped me out to get the program up and running! I look forward to testing out the app's many features and I'll update when I'm comfortable doing so.

Mama & Bear
United States
About 1 month using the app
AiTrillion replied September 6, 2023

🌟 Thank you for sharing your experience! Our support team is here to ensure a seamless setup for you. We're thrilled Shivanshu could assist in getting AiTrillion up and running without any hiccups. 😊 Enjoy exploring the app's features, and we can't wait to hear your updates in the future! 🚀🛒 #SeamlessSetup #AiTrillionSuccess

July 3, 2020

Molto utile come app, davvero carina ed intuitiva!! Credo sia una delle poche disponibili a livello gratuito ad offrire questo servizio.

Uniform Security Store
Italy
About 1 month using the app
Edited December 12, 2019

App didn't work out for us but the customer service to take care of that was fantastic! Keep up the hard work and I hope it helps out others in the future.

Hometown Hoodies
United States
About 1 month using the app
AiTrillion replied November 29, 2019

Hi Tom - Your app charges are correct based on our pricing plan. Still, we went ahead and approved a refund of your charges as you have not used the app. Let us know if you have any queries and our team is available anytime to help you and set up the app with all the features.

Thanks

August 27, 2020

They are amazing and Im hoping that they fulfill my needs as a shopify store owner! I believe they will help me become a better store owner!

Trend Tok
United States
About 1 month using the app