Reviews (492)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features including loyalty programs, email marketing, product reviews, and affiliate modules. They report significant improvements in conversion rates and customer engagement, attributing this to the app's effective promotional tools and customer retention strategies. The integration process is noted as seamless, and customer support, particularly from individuals like Reena, is highlighted as responsive and helpful. This app is valued for enhancing sales metrics and consolidating various marketing and CRM functions into a single platform.

Edited November 19, 2019

Am using this app to get my store ready for BFCM.It has lots of features and I like everything about it.Hopefully I will be able to make some sales.Customer service is excellent.Thank you Sachin!!You are the best.

Grown Up Onesies
Australia
29 days using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

Edited October 7, 2019

Honest Review from a satisfied Entrepreneur...

Hello , I've been using AiTrillion from AAAeCommerce for two of my Shopify Store www.hypevalley.store & www.valleymedispa.com . I'm very satisfied with their helpful advanced features especially Email Marketing , Loyalty Reward and Ai Predictions. It truly an Artificial Intelligence Apps helps to ease my workflow automation. It's easy to set up just need to enable and most of the template they've already pre set up . You just need to enabled and your shop will run automatically.
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As an Entrepreneur I'm dedicated to give the best customer journey experience and been trying to use many apps before but I'm grateful to found Ai Trillion. They helped to grow and retain my customer databases which have grown tremendously , which in turn have boost my online sales as well. Thank you Ai Trillion and all the best for success of your company . We will continue to expand with you!

hypevalley.store
Malaysia
29 days using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

December 5, 2020

Great app. Takes time to learn how to use it as it has many features. But they have an amazing customer support! Preetam from online customer care helped me a lot. 110% satisfaction.

ORANE Paris
France
29 days using the app
August 6, 2021

very usefull and great app and very good support. very helpfull and fast replay when you have a question

Aramat Jewels
Netherlands
29 days using the app
AiTrillion replied August 22, 2021

Thank you for sharing your kind feedback! 🙌 We're so excited to see your store grow with AiTrillion :)

February 4, 2022

Good customer service. It's always nice to talk to someone in order to get things done. I really do not like dealing with problems through email. This is a great app!

TheWealthFactor
United States
29 days using the app
AiTrillion replied February 15, 2022

Thanks so much for taking the time to leave us this review ✨

October 31, 2019

Firstly, this app has lots of nice features that come in handy. More importantly though the live support is actually competent and fixes things with you in real time rather than being transferred from one team to another to email and wait for an answer every time

thejingleshop
Austria
29 days using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

Edited August 9, 2021

Updating this review. We started out on a rocky start the first few days but every since then the support has been amazing! They are quick to respond and to setup a zoom call asap to fix the issue. I am extremely stratified!!

High-ish Dallas
United States
28 days using the app
AiTrillion replied July 22, 2021

Hey there! We're so sorry to hear this. Our team has sent a message your way to help out. You can also drop us an email any time and we do reply to every ticket in a max of 12hours for sure. Our support email is support@aitrillion.com

February 25, 2021

I'm still getting used to this app (there is so much to learn!) so for now I will leave it at 4 stars with room for another star. I've needed help with two issues and they were resolved in a timely manner. For me, customer service is so important and so far, so good with Ai.

Butterfly In The Wind
United States
Over 1 year using the app
AiTrillion replied April 18, 2021

Thank you so much for the kind words. Our Support team is here to help! 💖

February 12, 2021

I love this app and all of its functionality. I have only needed to reach out to customer service a couple of times and they have been extremely prompt and helpful in their responses. I feel confident this app will help me grow my business and provide great service to my customers.

She's Seaux Crafty
United States
27 days using the app
January 8, 2021

We love this app! They have been very helpful with any and all issues we faced in a timely manner. Their support on this amazing app means the world! Download this app you won’t regret it.

Paris Michelle
United States
26 days using the app