Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

June 2, 2023

Aitrillion is a great app to add to your store. It gives you many premium features you want on your store. Normally we would niet about 8 different apps to get the same results which has a very bad effect on your page speed. The support from AiTrillion is amazing and have been for a long time. They respond quickly and get the things done that you need within hours. I'm very satisfied and would highly recommended it.

LeSnus.fr
Cyprus
About 1 month using the app
AiTrillion replied June 29, 2023

Thank you so much for your fantastic review! 🙌 We're thrilled to hear that you're enjoying AiTrillion's features and that our support team has been able to assist you promptly and efficiently. 😊 Your satisfaction is our top priority! 💯 We look forward to continuing to provide you with excellent service. 🚀 Thanks again for recommending us! 🎉

Edited November 19, 2019

Am using this app to get my store ready for BFCM.It has lots of features and I like everything about it.Hopefully I will be able to make some sales.Customer service is excellent.Thank you Sachin!!You are the best.

Grown Up Onesies
Australia
29 days using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

Edited October 7, 2019

Honest Review from a satisfied Entrepreneur...

Hello , I've been using AiTrillion from AAAeCommerce for two of my Shopify Store www.hypevalley.store & www.valleymedispa.com . I'm very satisfied with their helpful advanced features especially Email Marketing , Loyalty Reward and Ai Predictions. It truly an Artificial Intelligence Apps helps to ease my workflow automation. It's easy to set up just need to enable and most of the template they've already pre set up . You just need to enabled and your shop will run automatically.
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As an Entrepreneur I'm dedicated to give the best customer journey experience and been trying to use many apps before but I'm grateful to found Ai Trillion. They helped to grow and retain my customer databases which have grown tremendously , which in turn have boost my online sales as well. Thank you Ai Trillion and all the best for success of your company . We will continue to expand with you!

hypevalley.store
Malaysia
29 days using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

December 5, 2020

Great app. Takes time to learn how to use it as it has many features. But they have an amazing customer support! Preetam from online customer care helped me a lot. 110% satisfaction.

ORANE Paris
France
29 days using the app
Edited September 16, 2023

Good Support and helpful. She is helping me throughout the process Of setting my DNS. It is also a great app to add to the shop.

Candy Candle Scent
Portugal
29 days using the app
AiTrillion replied September 27, 2023

Thank you for your positive feedback! We're delighted to hear our support team has been helpful in setting up your DNS. If you ever need further assistance, feel free to reach out. Here's to your continued success with us! 🌟🛍️

August 6, 2021

very usefull and great app and very good support. very helpfull and fast replay when you have a question

Aramat Jewels
Netherlands
29 days using the app
AiTrillion replied August 22, 2021

Thank you for sharing your kind feedback! 🙌 We're so excited to see your store grow with AiTrillion :)

February 4, 2022

Good customer service. It's always nice to talk to someone in order to get things done. I really do not like dealing with problems through email. This is a great app!

TheWealthFactor
United States
29 days using the app
AiTrillion replied February 15, 2022

Thanks so much for taking the time to leave us this review ✨

October 31, 2019

Firstly, this app has lots of nice features that come in handy. More importantly though the live support is actually competent and fixes things with you in real time rather than being transferred from one team to another to email and wait for an answer every time

thejingleshop
Austria
29 days using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

October 6, 2023

Fantastic App, Most Importantly The Customer / Tech Support is outstanding.
They are only a Phone call away!
This App Automates everything on the back end. Must Have for every Shopify Store.
Thank you AiTrillion.
Will Refer you to other stores.

Wow Baby
Australia
28 days using the app
Edited August 9, 2021

Updating this review. We started out on a rocky start the first few days but every since then the support has been amazing! They are quick to respond and to setup a zoom call asap to fix the issue. I am extremely stratified!!

High-ish Dallas
United States
28 days using the app
AiTrillion replied July 22, 2021

Hey there! We're so sorry to hear this. Our team has sent a message your way to help out. You can also drop us an email any time and we do reply to every ticket in a max of 12hours for sure. Our support email is support@aitrillion.com