Reviews (474)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automation features, and insightful analytics. Its loyalty program and reviews feature are particularly valued for boosting customer retention. The customer support is highly praised for its responsiveness. Some merchants have found it helpful in consolidating their tools, making operations more efficient. However, there are reports of increased spam and bounce rates with the email campaign feature and suggestions for improving loading speed. The app's ability to handle member data, offer exclusive offers, and integrate with Shopify POS systems is seen as a major advantage.
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i used this app and i like it. but i suggest, if devloper add 2 more features 1.wishlist & 2. social login , then users dont need any other app & it will make this app best.
It seems like a great app. Just added it to my store, hoping it will increase conversions and provide a great experience for my customers
I just started using the app. I had some troubles getting it to work for me but I contacted customer service and they where able to help me in a timely manner. The person I received help from was very knowledgeable and easy to talk to. Thank you!
Thank you so much for five stars! We really appreciate it. 😄
Asked if they could reduce to the size of the loyalty widget for better visibility on my mobile phone. They said it's not possible. I don't believe that at all. Anything in a website can have the size changed. They don't want to help me for unknown reasons.
Now insisting I get on the phone with them. Refusing to discuss over email. Very unprofessional. Now have to report them to Shopify and figure out how to remove the app that is fully imbedded in my website.
Amazing customer service. Thank you Pratibha!
First time on the call with her and she patiently listened to me and answered all my questions. looking forward working with her.
It's great to hear that enjoy the app and our support🤩.
We are excited for you and all your future growth 🚀
This is a new app so i don't have much experience to tell. But their technical support is responsive and really helpfull.
We have been struggling with individual app for points, emailing, reviews etc so have been pleased to find this option. It is packed with features that we will enjoy getting to grips with - support on video calls have been excellent
We're so happy to hear you've had a great experience with the app!
And yes we are committed to providing the best Loyalty rewards program, email, reviews, web push, and 11+ features in one platform to boost your store sales.
Thanks for your valuable feedback 💪💖
This app is fraudulent DO NOT USE. I had customer service discontinue my subscription. Yet they still charged me for the next month. I contacted customer service and they claim I wasn’t charged after I sent all my information showing charges.
Hi Couture Kids Infant and Children’s Boutique,
Sorry to hear this but our billing team has already approved your refund and we have no intentions to charge sellers if they do not use the app.
I hope this issue is resolved for you and we are happy to connect with you by phone or email to help you in any way we can.
Thanks
Love this app, look forward to getting to learn it more. Need the recurring app feature for my website.
Update: app support has ignored last 4 emails about a glitch. Not very professional
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to make your Shopify Business A Success!
I downloaded this app and am very pleased with the service. Aitrillion is helping my business grow, they are very helpful especially when you need help with any issues you may need help with. I am very satisfied with this app.