Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

Edited April 10, 2021

I got AiTrillion to help me take my business from a simple store to a superstore. It is great for growing your already successful store into a thriving store that is based on a creative and constructive experience for the customer. I was also impressed with the level of merchant support. In the future, I hope they continue to update and evolve their app to make it easier for the merchants to integrate other tools etc. Overall, I am grateful for coming across this app and am excited to see how it continues to help my store thrive.

Holistiworld Inc. Holistimart
Canada
7 months using the app
AiTrillion replied April 18, 2021

Thank you for sharing your kind feedback! 🙌 Glad we could be of such help!

July 18, 2020

This app is just what I've been looking for. I deleted 3 other apps because this has all the feature in one.

Humbled Ohana
United States
11 days using the app
August 22, 2021

please reply my email asap, we need fix the issues, the page is dead.
no allowing us to do anything.

S&DCo.
Hong Kong SAR
10 months using the app
AiTrillion replied August 22, 2021

Hey there! Thanks so much for your feedback 🙏 We've sent over an email to help out with this :)

Edited April 5, 2021

This app is literally going to save me $400 in other app fess, AND ITS A BETTER PRODUCT! They also have AMAZING customer service. Im in the process of getting rid of at least 4 apps! This is possibly the best app value wise that we have purchased! Big appreciation from FragrantBodyOilz

FragrantBodyOilz
United States
10 days using the app
August 16, 2019

Best app ever!! friendly fast service and set up is a breeze, 1000% recommended!!! covers all basics for a new online store, emails, push notifications, loyalty program etc...

Earth Autism
South Africa
10 days using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

April 19, 2023

The AiT is AMAZING!!!! Whenever I have a question, I either setup a video chat or I just email and they respond pretty quickly. I will update more reviews once I get my store live and we test all the amazing things this app has to offer.

Foxy Bee Boutique
United States
9 days using the app
AiTrillion replied April 28, 2023

Thank you so much for taking the time to leave a review. 💖
We are so glad our team was able to provide the support that you needed.

Let us know if you need any help and our team will you grow your business. 💪

May 3, 2020

easy & good app
i am still testing the app, but until now i didn't catch the expected results, hope the results be more effective
reports and analysis should be more advanced

kabbanifurniture
Egypt
6 months using the app
AiTrillion replied May 4, 2020

For all the little and big ways you’ve pitched in…thanks! Thank you for your review. We are here to make it count towards your store success. We suggest you to implement all our automation features for maximizing the returns. You can use our FREE dedicated support executive setup services to make sure everything is setup for full fire. You can reach us at support@aitrillion.com for the same.

April 4, 2020

I've been using the app for a few days now. It's relatively easy to set up and understand ow it works. When I got stuck along the way, the customer service was very responsive and efficient. There is still a long way for me to go with this app, but so far so good.

TecnoTools
Australia
6 months using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

August 2, 2019

Great App Platform. Everything you need from loyalty rewards program, review widgets, email marketing, push notification, chat bot, email template designer. The support team is AWESOME, I send an email and I guest a response within 10 hours. They also spent time to create documentation to guide you how to install the widgets. It takes a minute to go through everything and make sure it is installed correctly (alot of information) however the app itself can be integrated with other apps which I find nowadays we install so many apps but how do we integrate them together onto the website. I submitted a features request to the loyalty program and their team got right on it and will have it for me this week, at $0 cost ! talk about customer service. LAST BUT NOT LEAST the app captures date, customers who viewed which products most, which emails attracted them, which customer spent the most etc. all in 1 and pricing is affordable.

LASHYBROWS&CO
United States
9 days using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

August 10, 2023

Still in the testing phase and working on getting everything set up and customized, but so far, this app seems to be great. Rishav and his team have been absolutely phenomenal with the level of technical support and customer service they provide! I'm not a tech-savvy person, but they have been so patient, kind, and understanding, and have been great at understanding my needs to have things set up like I want. AiTrillion is a great app that is backed by an amazing team for technical and customer support!

Sweet Surrender
United States
9 days using the app
AiTrillion replied August 17, 2023

Thanks for your feedback! 🌟 We're thrilled that AiTrillion is proving helpful during your testing phase. Our team is dedicated to providing top-notch technical support and customer service. We're here for you as you customize the app to your preferences. Your kind words mean a lot to us! 🙌