Reviews (472)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, automation features, and insightful analytics. Its loyalty program and reviews feature are particularly valued for boosting customer retention. The customer support is highly praised for its responsiveness. Some merchants have found it helpful in consolidating their tools, making operations more efficient. However, there are reports of increased spam and bounce rates with the email campaign feature and suggestions for improving loading speed. The app's ability to handle member data, offer exclusive offers, and integrate with Shopify POS systems is seen as a major advantage.
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Aitrillion is an amazing app with many functionalities. It really is a one stop solution for our stores and we're very satisfied with the results. It prevents you from having 10 different apps for the things you want so your page speed isn't effected much. The support of Aitrillion is amazing. They're always available for quick meetings that will help you fix any issues or request that you have. We're very satisfied and will be working with Aitrillion for a long time
Thank you so much for your review 💖
We're so glad to hear that you're loving our product and customer service!
Update
The level of unprofessional behavior is
Absolutely disgusting your employees have toke it upon themself to stalk and harassed my business with multiple messages on my website and Facebook page commenting how horrible my website speed is, this kind of behavior is unacceptable. I’m the owner of the business and while it’s one of my employees that left the reviews I stand by he 100% and for the record, he uses Gt to test the speed and the app was causing the speed to be lowered and once it was deleted the speed scored increases. I’m filling a report with Shopify for harassment and stalking.
I hate to leave this review because this app is amazing with having everything in one but what a mess, so before I download this app I read some review about the app slowing down
their site, speed is very important for any website I did a speed test with google and my site was A+98 and after I downloaded this app I was shocked with my mouth open because my google speed drop to F-33 like what!!! and
that was after I receive about 30 emails from customer's about my site being slow, this is crazy for one app to do that much damage. I
have 20 apps on my store and never had a problem and google was telling me that this app was the reason for the lower score.
PLEASE FIX THIS because it is crazy.
Update
Technical Analysis: After removing Aitrillion, Please check google insights link given below; Your website score is still terrible 31 same as reported to us after installing Aitrillion (It means it's not the Aitrillion App Issue but the Theme of the website most probably or something else) - Seo this google insights - https://developers.google.com/speed/pagespeed/insights/?url=samiraboutique.com
Hence, it proves Aitrillion is not the causing site speed issue. Like you said it's an amazing app with all at one place (We really appreciate your acceptance about app abilitiy) &; also 1000's of Shopify sellers are using it successfully (See reviews of 100+ stores below. We humbly request you to please let us help you with your store speed issues (md@aitrillion.com) we can find the real issue on the website speed without installing our app. We believe it's a theme issue as Aitrillion is already removed by you & google score is still low to 31 as proved above.
We would love to help you with your store speed even if you have removed our app. Our support team has left you a voice message & you can reach me directly on md@aitrillion.com :) ! We are here to help our sellers & the community & trust out 5/5 other sellers review & 10+ years of experience, we can help in lot of ways.
Great app for pop-ups and newsletters, I am using this to show promo codes on my shopify store. Easily customizable
This app is not free, nor is there a free plan. This is false advertising. Went to download this app and had to sign up for paid plan. If I wanted to sign up for a paid plan I would have clicked on others that actually the prices laid out.
Hi Ic-Ibuy Direct,
We do have a free plan and once you install the app, it will install in the free plan only. If you want to upgrade to a paid plan then it's optional.
Please let us know if you are facing any issues and we can also migrate you to the free plan, even if you have subscribed to a paid one.
Looking forward to assisting you with the same.
Thanks
Team AiTrillion
Great customer service. They helped us a lot. We are very happy to be using this, and our customers are excited about all the loyalty rewards!
Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!
It was great experience. My issue was resolved and the review module was showing up. Reena is very knowledgable and patiently understood and resolved the problem. Thanks.. appreciate your efforts
Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great! We will update Reena about your feedback 💖
Very good service, most helpful. Much better than expected. Patients with my many questions and required explanations
Thank you so much for taking the time to share your experience! We're so happy to hear that it was a good one ✨
I really like AI trillion, it help me a lot. Hope you can support to translate multilanguage in the future, it makes our websites to serve many kinds of users better.
Thank you so much for taking the time to leave us this amazing review 💖
AiT is a game-changing loyalty rewards and marketing app. With its user-friendly interface, customization options, and seamless integration, it's a powerful tool for boosting customer loyalty and driving marketing strategies. The loyalty rewards system is robust, while the marketing tools are comprehensive, offering data-driven campaigns & analytics. AiT also has excellent customer support, especially Reena, who has been extremely helpful with the setup & customisation for our store and she is readily available to answer any questions we might have. AiTrillion is highly recommended for businesses seeking a competitive edge in the market.
Thank you for your fantastic review! We're delighted to hear AiTrillion is making such a positive impact on your customer loyalty and marketing efforts. It's great to know our platform's features and Reena's dedicated support are meeting your needs.
Your high recommendation is much appreciated! We're here to ensure your continued success in the competitive market.
with all the apps out there it was really stressful until I found this app, it literally has everything needed to run a profitable ecom store and support is a1 they helped me set up the ratings feature on my site with no problem ...
Thank you for the review. Team AiTrillion is humbled and grateful.