Reviews (474)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automation features, and insightful analytics. Its loyalty program and reviews feature are particularly valued for boosting customer retention. The customer support is highly praised for its responsiveness. Some merchants have found it helpful in consolidating their tools, making operations more efficient. However, there are reports of increased spam and bounce rates with the email campaign feature and suggestions for improving loading speed. The app's ability to handle member data, offer exclusive offers, and integrate with Shopify POS systems is seen as a major advantage.

October 12, 2020

I love it! cant wait for everything else they come up with! I would recommend! i had no hassles, very easy to navigate. cant be more awesome.

ClubStoned.com
United States
8 days using the app
Edited October 4, 2020

I've had this app for several months now, and I decided to upgrade after the free trial period which was extended due to Covid 19. But over the past few days, due to a technical issue with the app, it has cost me £103 GBP in discounts that should not have been awarded. The first was a 100% discount. The customer only paid for shipping. The second was around 50% discount when the maximum was supposed to be 20%. What do you think their resolution is? three months free app subscription to a total cost of $89.97 USD. Nowhere near what their app has cost me in wrongly awarded discounts. As soon as I have more time, I will be removing the app and installing apps I previously used with no issues at all. BEWARE before you install this app. If it loses you money, they do not want to give it back to you!

Manic Muscle Labs
United Kingdom
6 months using the app
AiTrillion replied April 22, 2020

I’m humbled and grateful. Thank you for your review.

July 1, 2020

I love the onboarding proccess & so far i can see how it's going to help since with getting to know my customers/leads

Power Fitness
United States
8 days using the app
September 16, 2019

This App is great so many features to help keep our customers engaged in our brand. The Email marketing automation with Loyalty and Review is great combination in this app.

J Fashion Store
India
8 days using the app
AiTrillion replied September 17, 2019

Thank you so much for the 5-star review. We're glad that our app is able to help your business!

October 23, 2020

Fantastic app! has so much going on! you can do marketing, reviews and whatnot!! Def will help any online store!

TechAndGadgetZone
United States
7 days using the app
August 15, 2020

That app is fantastic. Multi function help me to save time and focus on other important things. Thank you

Fashion Luxy
Canada
7 days using the app
August 16, 2019

Great app! Got everything I needed. Customer support helped me quickly with the question I got. Would recommend this app

Happy-Eco Store
Netherlands
7 days using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

March 14, 2022

I have several apps with Shopify and I love that this all stream lines into one. Saurabh has been a great help in answering all of questions and helping migrate all of the data from all of my other Shopify apps. Great Customer Service. I highly recommend

grayne + co.
Canada
7 days using the app
September 4, 2020

The app works really good. Recommended. La app funciona muy bien, ayuda mucho con la gestión de clientes para el envío de e-mails de remarketing.

CDV Motos
Spain
4 months using the app
September 28, 2020

very useful apps ...,,and amazing great support services ....recommended ...very satisfied with this apps ...

northtrendys
Philippines
6 days using the app