Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

December 20, 2023

Patient and caring customer service. They went above and beyond what I asked for them to do. They responded in a timely manner and resolved my issue.

littlelionhistory
United States
5 months using the app
AiTrillion replied December 28, 2023

Our customer service team is patient, caring, and responsive. They went above and beyond to resolve your issue in a timely manner. Thank you for your feedback! 🌟👏😊

February 6, 2024

Wow, they really want to help! They responded very quickly and prepared everything in the store for me. Thank you!

Clog Buster
Portugal
8 days using the app
March 25, 2024

Amazing support! Thanks so much Reena for answering all of my questions and helping me integrate my Shopify store!

Lash Gang Official
United States
4 days using the app
AiTrillion replied May 19, 2024

Thank you for the kind words! 😊 We're thrilled to hear that you had an amazing support experience and that all your questions were answered. Happy integrating! 🚀

December 4, 2023

Amazing service thank you

Mik & Me
Australia
3 months using the app
AiTrillion replied December 28, 2023

You're very welcome! We're thrilled to hear that you had an amazing experience with our service. If you ever need assistance in the future, don't hesitate to get in touch. Thank you for your kind words! 😊🌟🙏

January 9, 2024

Great support. Quick and efficient.

Hey Beadly
South Africa
8 months using the app
February 29, 2024

Great customer support! very helpful.

Fairway Fish
United States
About 1 month using the app
Edited October 24, 2024

El servicio al cliente ha sido efectivo. Tuve un problema para agregar cuenta de afiliado, la respuesta fue excelente y en corto tiempo, trato personalizado y amable. Se percibe el interés de colaborar para hacer efectivo el programa. Gracias!!!!!

tulibreriacristiana.com
United States
10 months using the app
December 26, 2023

Good customer service

Fritz's Outdoor Discounts
United States
2 months using the app
AiTrillion replied December 28, 2023

Thank you for the compliment! We appreciate your positive feedback on our customer service. 😊👍 If you ever have any questions or need assistance, feel free to reach out to us anytime.

March 8, 2024

Top Funktionen, starker und kompetenter Support.

SOL*D. / THE VAULT
Germany
6 months using the app
AiTrillion replied May 19, 2024

Vielen Dank für das tolle Feedback! 😊 Wir freuen uns, dass Sie mit unseren Funktionen und unserem kompetenten Support zufrieden sind. 🚀

Edited August 22, 2024

Excellent customer service and quick to resolve any issues I may have had over time. Been using the app for several years now and I would definitely recommend it for the amount of apps and features it has.

Manic Muscle Labs
United Kingdom
Over 4 years using the app
AiTrillion replied April 22, 2020

I’m humbled and grateful. Thank you for your review.