Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its multifunctional marketing capabilities, including automated email and SMS campaigns, and a loyalty program that enhances customer retention. The analytics feature is valued for providing insights into customer behavior. The customer support team, particularly Reena, Rishav, and Namit, are commended for their prompt and helpful service. Some merchants have noted occasional slow performance, but consider the pricing to be good value compared to similar apps.

August 25, 2023

I love this app. It has all the bells and whistles I need to make my affiliate program what I have imagined it to be. The customer service is prompt and helpful. I will continue to us AI Trillion and I recommend it for anyone adding reviews to their site and if you have an affiliate program. Thank you!

Beauty Brains Billionaire
United States
2 months using the app
AiTrillion replied August 26, 2023

Delighted you love the app! It's great to hear it's meeting your affiliate program needs. You can enhance the affiliate program with the integration of email, SMS, web push, popups and loyalty program also. Thanks for the recommendation and for choosing AiTrillion! 🌟🚀

July 28, 2023

Aitrillion is a game-changer for e-commerce businesses. With its user-friendly interface, powerful features, and excellent customer support, it's the ultimate growth solution. The loyalty program, marketing tools, and seamless integrations make it a must-have app. Highly recommended!

akiso.store
India
9 months using the app
AiTrillion replied July 29, 2023

🌟 Thank you! 🌟 We're thrilled you find Aitrillion a game-changer for your e-commerce business. Our user-friendly interface, powerful features, and excellent support aim to help you achieve remarkable growth.
With loyalty programs, marketing tools, and seamless integrations, we're here to optimize your success. Feel free to reach out anytime for support! 🚀💼

February 5, 2024

They asked me on day ONE to leave a 5 star review for a large discount on their paid plan, that should have been my first red flag. I declined because I hadn't even used the app yet and I was not interested in a paid plan. Months later they charge me $250 out of nowhere and tell me "I authorized this payment". They will not allow you to remove your credit card information or even cancel the plan. I called my bank and got it refunded. It's a complete scam, and did nothing but slow my store down.

Day and Night Bamboo
United States
AiTrillion replied February 7, 2024

Hi - We are sorry about the experience you face with us.
But we have no intention to charge if you are not using the platform. We can check your account and surely refund you if you haven't used the platform.

We do have a dedicated support team and we aim to give the best support for the platform. You can validate it with all our reviews too.

Still, I am sure we will fix the issue you faced. Our team will connect with you shortly and solve this.

Thanks

October 2, 2023

Great support and marketing tools

Jangra Sphere
India
2 months using the app
June 2, 2023

I am very happy I got this app for my biz! I am new at using this app but all the features they promise are absolutely real and work very well together. Support has been amazing and I can’t wait to grow my business with this wonderful platform. If you are tired of having multiple marketing platforms for your business I highly suggest this app! Thanks guys!
A big plus for me is that rewards integrate with not only my online shop but also on my Shopify pos system! A+

Pretty Pop Boutique
United States
2 months using the app
AiTrillion replied June 29, 2023

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 🙏

May 15, 2023

I recommend the AiTrillion app for all its features, facilities and support. Not only do they help you set it up but give you great ideas to do better business!

Tammise Market
United States
Over 1 year using the app
AiTrillion replied May 18, 2023

We are so glad you chose AiTrillion! Thank you very much for your review, we are looking forward to helping you succeed! 🚀

August 17, 2023

Great and friendly communication and setup! Very excited to experience the results of this application

PureDari
United States
5 months using the app
AiTrillion replied August 26, 2023

We are delighted to hear that you had a fantastic experience with the communication and setup of Aitrillion! 😃👍 Exciting times ahead as you anticipate the results from this application! 🚀

April 18, 2023

The AiT team is fabulous! They set up my app and make changes whenever I ask them to. They respond quickly to your questions and the set up was super easy as they take over the tedious process of setting it all up for you. The app has many features and tracks all of your potential customers when they visit your site and emails you to keep you updated. This app is amazing and so is their team! I highly recommend this app!

The Lifestyle Lab
United States
3 months using the app
AiTrillion replied April 19, 2023

Thank you so much for taking the time to leave a review. 💖
We are so glad that you love our marketing platform and its advanced tracking and automation features.

And yes, we have 11+ modules in just the platform to replace multiple apps and provide the power of integration between them. 💪

June 2, 2023

Aitrillion is a great app to add to your store. It gives you many premium features you want on your store. Normally we would niet about 8 different apps to get the same results which has a very bad effect on your page speed. The support from AiTrillion is amazing and have been for a long time. They respond quickly and get the things done that you need within hours. I'm very satisfied and would highly recommended it.

LeSnus.fr
Cyprus
About 1 month using the app
AiTrillion replied June 29, 2023

Thank you so much for your fantastic review! 🙌 We're thrilled to hear that you're enjoying AiTrillion's features and that our support team has been able to assist you promptly and efficiently. 😊 Your satisfaction is our top priority! 💯 We look forward to continuing to provide you with excellent service. 🚀 Thanks again for recommending us! 🎉

April 27, 2023

In my opinion, a must-have app for every Shopify store. Many useful features and a customer service which goes above and beyond expectations. The E-Mail campaign tool is one of the best out there. And the main advantage is that you can replace so many apps with this one. We Highly recommend AiTrillion.

Nelson Müller
Germany
2 months using the app
AiTrillion replied April 28, 2023

We are so happy you are enjoying AiTrillion so far 🤗 and happy to hear that it has been easy for you to use and remove other multiple apps!

Definitely, Email, SMS, and Web push automation with loyalty, review, and membership automation is our powerful tool to manage everything from one platform and boost your customer engagement. It will save you a lot of time and money with multiple apps,

Thank you so much for taking the time to leave us a review! 💖