Reviews (2,305)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective dropshipping tools, highlighting its seamless product mapping and order fulfillment integration with Shopify. The free plan is a popular feature, allowing merchants to test the app's capabilities. Support, including team members like Vivian, Ross, and Rocy, is frequently praised for being responsive and providing detailed, step-by-step assistance using screenshots and tutorial videos. Feedback from merchants is actively incorporated to improve the app's functionality, enhancing the dropshipping process.

July 18, 2023

this is the best help i have gotten so have on this platform with every CS agent was like him. he made me want to use this app and web site even more now

Texlag Express Store
United States
About 2 months using the app
August 8, 2019

I migliori , ho usato questa app per rendere il mio negozio migliore sotto tutti i punti di vista. Grazie Ali Orders !

NikoStoresQuality
Italy
About 2 months using the app
FireApps replied October 15, 2020

Hi there,

Here's Alex from Ali Orders - AliExpress Dropship Support Team. Thanks for your great review. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alex
Ali Orders - AliExpress Dropship Support Team

October 11, 2018

This is a wonderful app, importing products from Ali Express has never been better. I wish all other apps would take something from these developers, awesome app, HANDS DOWN

Marnols
United States
About 2 months using the app
FireApps replied October 16, 2020

Hi there,

I'm Kate from Ali Orders - AliExpress Dropship Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Orders app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Orders.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Orders - AliExpress Dropship Support Team

August 23, 2022

David from the online chat support has helped me so much. I wouldn't be able to do anything if it wasn't for him. he is very fast, knows exactly what he is doing, very kind and willing to help !

Beauty Star
Australia
About 2 months using the app
February 3, 2023

The customer service here is excellent; they truly understand their job and how to assist small businesses in growing and increasing sales. I could not have gotten this far without the help of aliexress's outstanding customer service.

WAVERY
New Zealand
About 2 months using the app
April 21, 2023

I ran into a few issues, I'm not that tech savvy these days and Lily was super helpful, they answered all my queries and stayed with my until my issues were completely resolved! Very appreciative.

Feministbutpunk
Australia
About 2 months using the app
February 14, 2023

I would definitely recommend this App to friends and family, it is very user friendly.
The support is also amazing and efficient.

Curls Emporium
South Africa
About 2 months using the app
April 6, 2023

Amazing. the customer support is very helpful, vincent reached out to me and we spoke about my new store, and it was a priceless conversation. i received so many helpful tips that i think every shopify seller should apply on there selling on shopify.

Snicas
Malaysia
About 2 months using the app
August 23, 2022

very helpful, this is A perfect app. would reccomend to all my friends. very very helpful so easy to use

LevitateYourLight
Australia
About 2 months using the app
August 4, 2022

Very helpful, identified the issue immediately and helped me with my issue right away. Excellent member of staff.

opory
United Kingdom
About 2 months using the app