Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and intuitive dropshipping features. Many appreciate the free plan, excellent customer support, and live chat feature. The app is praised for its product mapping, automation, and research tools, simplifying the order fulfillment process. It's described as a game changer for streamlining the dropshipping process.

December 22, 2023

Prompt and efficient supports provided by Rocy!

ChicPress Nails
Canada
2 months using the app
November 27, 2023

Very pleasing support, helped and answered all of my questions. Really recommend this app and their support team! Thanks Jennie!

TechHouse360
Serbia
3 months using the app
November 23, 2023

Amazing customer service, answered all my questions, Vivian explain think very simply.

Sezar Shop
Norway
4 months using the app
November 8, 2023

I would reccommend this app to others...Leo has tonight the 8th October been very very helpful without him i dont know how I would have resolved my issues....five stars for Leo

The Children's Box
United Kingdom
9 months using the app
December 30, 2023

Lewis löste mina problem med butiken. Jag övervägde att stänga ner min butik tillfälligt men han löste alla mina problem, STORT TACK!

Conquerá
Sweden
About 1 year using the app
November 17, 2023

Jennie was professional and down to earth with her responses. She deserves a raise. Zopi has made my experience with dropshipping wonderful with the hands-on approach. I'm learning something new everyday

Kay Pea's Accessories
Jamaica
2 months using the app
October 25, 2023

I recently had the pleasure of interacting with Leo from Zopi’s Customer Support team, and I must say, it was one of the most exemplary experiences I've had in a long time. From the outset, Leo exhibited a kindness that was both genuine and reassuring, which is something one doesn’t always find in the fast-paced world of customer service.

It was immediately evident that Leo was not only well-versed with the intricacies of the platform but also had a profound ability to listen. In a situation where many would have offered generic solutions, Leo took the time to thoroughly understand my specific issues. This level of attention to detail is a testament to his commitment and the high standards set by Zopi.

The solutions he provided were not just quick fixes; they addressed the root causes of my problems. It's clear that Leo is a problem solver at heart and is dedicated to ensuring that customers have the best possible experience with Zopi.

To sum it up, the efficiency and kindness Leo displayed were above and beyond. He truly embodies what excellent customer service should be. If this is the standard Zopi sets for its customer support, then they are undoubtedly miles ahead in the game. Here's to hoping all my future encounters are as positive as this one.

Thank you, Leo, for your unwavering commitment to excellence!

Peculiar Patch Rug Co.
United States
3 months using the app
December 23, 2023

Henry was very helpful, thank you.

y2k24.com
Australia
21 days using the app
November 21, 2023

Wonderful experience! I was so confused at first and Ross was so helpful with helping me understand the drop shipping world! This app is also very easy to navigate and understand!

Jeremiah's Gadgetpad
United States
About 2 months using the app
October 30, 2023

I recently downloaded the Zopi app and I must say, it exceeded my expectations! The app is user-friendly and has a great interface. However, what really stood out to me was the exceptional customer service provided by Scarlet. She was extremely knowledgeable about the app and helped me every step of the way. Setting up the app was a breeze thanks to her guidance.

Branch That
United States
5 months using the app