Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,471)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping app for its intuitive interface that simplifies product finding and importing, and its seamless integration with suppliers. Exceptional customer support is frequently highlighted, with staff members like Ross, Vivian, and Rocy praised for their responsiveness and helpfulness. The app is valued for making order fulfillment easier and providing real-time support, benefiting both new and experienced dropshippers.

June 2, 2024

Zopi - AliExpress Dropshipping makes it effortless to discover, import, and manage products from AliExpress, Temu, and CJDropshipping on Shopify, automating orders and keeping inventory updated seamlessly.

Underwear Hero's Emporium
Italy
About 2 months using the app
May 31, 2024

I have talked to Pauline for my questions. She was so kind and sweet. Also fast and helpful which is very important for me. It was good.

Choice Champs
Türkiye
About 1 month using the app
October 13, 2024

Je tiens à remercier Ross pour son aide précieuse ! Elle a été extrêmement réactive et a su résoudre mon problème rapidement. Je suis très satisfait de ses réponses et de son professionnalisme. Un grand merci à elle !

Furry Joy Shop
France
About 1 month using the app
September 18, 2024

Scarlet heeft mij snel en doeltreffend geholpen

stylishwear.nl
Netherlands
3 months using the app
Edited May 1, 2024

It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep
looking
Update: the company reached out to take action on my feedback and implemented some changes to filters so you could look at both sources at the same time. Really impressed by the responsiveness

Beauty on Locke
United States
About 2 months using the app
Zopi ⭐ replied April 23, 2024

Dear Andrew,

We hope this message finds you well.

Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter. Your feedback is valuable to us, and we are thrilled to hear that your experience has improved.

Please know that our team is committed to providing an exceptional service experience, and your satisfaction is our top priority. We are continually striving to enhance our app and services, and it is feedback like yours that helps us move in the right direction.

Should you have any further suggestions or need assistance in the future, please do not hesitate to reach out. We are here for you.

Thank you once again for your trust and support. We look forward to serving you better with each update.

Warm regards,

The Zopi Support Team

March 31, 2024

The support staff is amazing and available with any issues present. My experience with Vivian from Zopi was exceptional. She was kind, knowledgeable and straight to the point and even pointed out what I should do to make it easier in the future with order fulfillment. Along with how she provided guides and images to assist me was highly beyond your normal support service! Thanks Vivian!

Ocean Rafts
Australia
5 months using the app
May 13, 2024

Minn was very kind and patient, she helped me with my order fulfilment issues. There is always someone to help if you have any issues with Drop shipping.

Gesture Gifts
United Kingdom
About 2 months using the app
March 25, 2024

Rocy was UNBELIEVABLY helpful today. The app has been easy to integrate but I would rate it a 10/10 for the customer service I received. It was quick and incredibly detailed and helpful. It is so nice to get help from a human being that can instantly have access to your account and help answer your questions. Rocy was by far worth every penny I will pay for this app.

J. Ashley Goods
United States
9 months using the app
June 18, 2024

Vivian was a great help very prompt and very informative. I will recommend my friends to this app.

NobodyNiche
United States
13 days using the app
May 7, 2024

Vivian from Zopi was great. She was helpful with my issue and even helped me work out what i should do so the issue doesnt come up again.

iPad Kiddos
Australia
19 days using the app