Reviews (2,282)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, ease of use, and excellent customer support. It offers a free plan, multiple source search, and a streamlined order fulfillment process. The support team is praised for their responsiveness and helpfulness, often providing guides and images. The live chat feature is also commended for quick responses. It's recommended for its ability to help merchants grow their businesses.

March 18, 2019

I could not import product later I remove chrome attention then add again, It's work. everything is o.k.

OneClick Inspire
Thailand
11 months using the app
December 2, 2019

This app so far is working well. I would promote this app as a needed tool to have in ones sales arsenal.

Charlies unique shop
United States
14 days using the app
FireApps replied October 15, 2020

Hi there,

I'm Petey from Ali Orders - AliExpress Dropship Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Orders app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Orders.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Petey
Ali Orders - AliExpress Dropship Support Team

Edited October 4, 2022

I was a little stuck accessing products initially but great customer service, patience and understanding, thats with me being an arsehole as well. Great App for shopify dropshippers

The Glass Dildo
United Kingdom
11 months using the app
February 9, 2023

This app is great, Highly recommended :) they support the store in all the ways they can :) great team is behind this app :)

FitLife360
United Kingdom
14 days using the app
February 16, 2023

Hi there. I highly recommend the app. The customer service is brilliant. Thanks for your great help Vincent. Thank you to Ali Orders and the team :). David

StarSparkx
New Zealand
14 days using the app
Edited March 19, 2021

I’ve used this app Auto order does not work with this app when products are shipping to Uk with the issue about province They keep telling me issue is ali express when it’s there app but other softwares auto order works fine to ship to Uk via ali express The solution is your software needs to put other on province tab on ali express website and the seller will use postcode and address to ship products it’s simple as that

Online24-7 Shop
United Kingdom
About 1 year using the app
FireApps replied March 19, 2021

Hi there,

Here's Daria from Ali Orders - AliExpress Dropship Support Team and we sincerely apologize for the inconvenience caused.

Regarding to your concern, because AliExpress has made some updates in relation to auto fulfill orders , so our app cannot get the section as province to fulfill your orders, our Dev team is finding the root cause and try to update to fix the issue as soon as possible.

You are having an active chat with my colleague, please let them know if you need further support.

Regards,
Daria
Ali Orders - AliExpress Dropship Support Team

Edited June 13, 2019

tres professionnel agreable et facile surtout pour les debutants un plaisir de travailler avec vous je recommande

NosJolies princesses
France
14 days using the app
FireApps replied October 15, 2020

"Hi there,

Here's Seri from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Orders combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Orders - AliExpress Dropship Support Team
"

December 8, 2018

I like this app very much to import the goods from Ali to my website, it helps me alot ; save time fast work. I

888gets.com
Thailand
11 months using the app
December 11, 2018

great appi think anyone selling would think this app is very useful.Highly reconmended. Note: i only used free version of this app

The Flat Sphere
United States
14 days using the app
FireApps replied October 16, 2020

Hi there,

Here's Seri from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Orders combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Orders - AliExpress Dropship Support Team

January 3, 2023

They have a wonderful experience, make you feel comfortable, make friends and help you. They are at 24-hour service to help you. I am happy that I dealt with them, and this will not be the last time.

Champion3584
Egypt
14 days using the app