Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,471)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping app for its intuitive interface that simplifies product finding and importing, and its seamless integration with suppliers. Exceptional customer support is frequently highlighted, with staff members like Ross, Vivian, and Rocy praised for their responsiveness and helpfulness. The app is valued for making order fulfillment easier and providing real-time support, benefiting both new and experienced dropshippers.

June 27, 2023

I had some difficulty understanding the order fulfillment process. Got very good support from Aliexpress representative. Keep up the good work.

AfroCulture2023
United States
About 1 year using the app
July 15, 2022

con artists - They hide the fact that you can get a 7% commission back on all your aliexpress orders just by adding your own aliexpress affiliate link. Why do they hide it? take a guess - because they use their own affiliate links to score a whopping 7% commission on your orders! So the app is free but they make the 7% commission! that commission that should be yours! When we contacted them, they said that that option was currently down for maintenance. What a joke. Lucikly I have some free time this weekend and I am going to contact all the stores that left reviews here to notify them to switch to a different app. Hopefully everyone will realize how much money they stole from them and switch to another app. Good think that I downloaded this app in other stores I own so I can review from the other stores as well

MySleepingBuddy
United States
Over 1 year using the app
Zopi ⭐ replied July 18, 2022

Hi! I am Ryth from the Ali Orders team.

Thank you for submitting a review for the app. Regarding your concerns, please let me clarify that we do not and will not get the 7% commission on the orders from AliExpress. If you need any further assistance with the app, please do not hesitate to contact our support team.

Thanks again for your review!

October 24, 2023

Absolutely satisfied with the Pauline's help! Great communication skills, and very helpful! I was lost for a bit in the import product segment, and also with sourcing my products, but Pauline has managed to satisfy all my needs! I can only recommend using this app, as it is improving from day to day!

Naviglaze
Hungary
18 days using the app
February 6, 2023

i like it it's very easy .And there are wonderful assistants who are very nice. I recommend this program

Quaditia
Morocco
18 days using the app
December 28, 2022

Leo has once again helped me with my issue. He resolved it quickly and I am very grateful for that. He has made my experience very good. Customer service is excellent!!

Sari Sari Shop
United States
18 days using the app
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YOUR/LIMIT
Spain
17 days using the app
Zopi ⭐ replied October 15, 2020

Hi there,

Here's Seri from Ali Orders - AliExpress Dropship Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Orders combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Orders - AliExpress Dropship Support Team

September 8, 2023

I absolutely LOVE LILY FOR THE CUSTOMER SERVICE, SHE RESPOND VERY QUICKLY, She answered every question, And resolved every issue, THANK YOU SO MUCH!!

Rockin Boutique
United States
17 days using the app
Edited February 22, 2023

Une application pratique pour commencer sur shopify ! remplace vraiment oberlo, moi qui a pris l'habitude d'utiliser oberlo. Il est facile d'importer les produits, et l'application donne des évaluations précises par rapport au fournisseur choisis. L'application propose également des produits winners pour faciliter la vie quand on débute. Je recommande vivement.

Nova Discount
Madagascar
17 days using the app
October 24, 2023

There is so much work on my online store. Orders and suppliers, shipping and fulfill the orders. I got some issues with my first order and customer support team made my life so much easier. Thank you, Jennie and all your team for quick, accurate help!

Quadra
United States
17 days using the app
October 18, 2020

Not working, support is not helpful, really waste of time. Compare with Oberlo, Ali order process is slow, takes long time to auto complete the address. And today the Ali app is dead and asking me to install the App, I'm done.

MYCASE
New Zealand
About 1 year using the app
Zopi ⭐ replied October 18, 2020

Hi there,

Here`s Raymond from Fireapps Customer Support Team of Ali Orders and we are truly sorry for this inconvenience caused.

Related to your concern as following:

1. As you mentioned "support is not helpful", unfortunately we have not seen your conversation between our agent and you. Therefore, please tell us the agent`s name whom you have contact, so we will re-check with them.

2. "Ali order process is slow, takes long time to auto complete the address", you are talking about Auto fulfill orders, right? If yes, please share us how long does it take?

3. "And today the Ali app is dead and asking me to install the App, I'm done", as we have checked again, our app is still working fine, so you please elaborate your concern "Ali app is dead and asking me to install the App" and we can help you further.

Could you please re-install our app and let us have a chance to support you with the highest priority? We very much appreciate your business and hope that you will remain a valued customer.

I am looking forward to hearing from you soon.

Best Regards
Raymond