Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,472)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming their dropshipping businesses, noting its intuitive interface and efficient product importation. They appreciate the real-time support and seamless supplier integration for order fulfillment. The customer support team is praised for quick responses and effective problem-solving, enhancing the user experience with live chat and detailed guidance. This tool is valued for streamlining dropshipping processes.

February 24, 2023

This app is awesome!! It provides you with the necessary tools to get your dropshipping business off the ground and running. Highly recommend it.

Eupja Home
United States
About 21 hours using the app
December 9, 2022

excellent custom service. helped in seconds. good interface. easy to use. great tips from custom service. any question can be answered.

Kid Pee Wee
Netherlands
About 21 hours using the app
October 18, 2019

I used this to to better my store and ebay selling. so far so good. no problems as of yet, will continue to use.

The Peach Willow
United States
20 days using the app
April 10, 2023

Daisy delivered excellent customer service! Helped me add chrome extension and helped me import my products. I reccomend this App by far as one of the easiest!

SmokeyKicks
Germany
About 20 hours using the app
August 4, 2023

Good customer service and easy to use! Ciara was very nice and helpful showing me the process to setup the app correctly for my store. Would highly recommend

My Store
United States
About 20 hours using the app
January 15, 2023

very helpful, better than most of the other site, live interaction and can ask any question if puzzled

Rose&Jeffte
United States
18 days using the app
December 23, 2022

so far so good... ur team is great
nice to chat with them... helpful .. reaching hand
i would never hesitate to chat with them

ziggajewle
Jordan
18 days using the app
December 17, 2018

the app is easy to use and it really made my life easier. It a user friendly app. I would recommend.

Simply Nina
Philippines
18 days using the app
June 24, 2023

I uninstalled the app before the billing date yet it still billed it's self. Please explain this for me

OriginalsHome
South Africa
18 days using the app
Zopi ⭐ replied June 26, 2023

Hi Zukisa! This is Jennie from the Ali Orders team

Thank you for submitting a review for our app, and sorry for the unwanted experience.

Let me clarify that the subscription was active from the moment you chose the plan until the end of your billing cycle. And it was charged only 1 time during the cycle on the Shopify billing date.

I hope this clears things up and I would like to assure you that we are having a dedicated agent that is always ready to explain and support you thoroughly in this case. Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Edited November 27, 2023

Ayant eu des difficultés à utiliser l’application j’ai souhaité résilier. Leur service client a été très disponible, ils m’ont proposé de l’aide pour mieux utiliser l’application et m’ont remboursé.

SENSIKIDS
France
15 days using the app
Zopi ⭐ replied November 17, 2023

Salut!

Merci d'avoir soumis un avis sur notre application et désolé pour cette expérience indésirable. Nous prenons très au sérieux les commentaires de nos clients afin d'améliorer le service.
nos commentaires seront très importants pour nous car nous recherchons toujours des moyens d'améliorer notre application et souhaitons rendre votre expérience avec notre application aussi simple que possible.

Si vous préférez avoir la chance de discuter avec moi ou si vous souhaitez envoyer vos commentaires par e-mail, n'hésitez pas à répondre à cet e-mail car j'aimerais vous offrir mon soutien pour vous guider à travers l'application et comment elle peut vous aider dans votre parcours de dropshipping.

Merci de nous avoir donné une chance et nous vous souhaitons tout le meilleur !

Sincèrement,
L'équipe d'assistance Zopi