Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,472)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping app for its intuitive interface that simplifies product finding and importing, and its seamless integration with suppliers. Exceptional customer support is frequently highlighted, with staff members like Ross, Vivian, and Rocy praised for their responsiveness and helpfulness. The app is valued for making order fulfillment easier and providing real-time support, benefiting both new and experienced dropshippers.

Edited August 30, 2020

Have reported multiple issues which are still not fixed.

Examples:- total revenue numbers are not an accurate reflection, there is still manual intervention involved, it doesn't show shipping method/cost in Aliexpress).

Unfortunately this does not compare with Oberlo and is definitely not worth the price.

Our Baby Nursery
Australia
6 days using the app
Zopi ⭐ replied September 3, 2020

Hi Melissa,

Here's Raymond from FireApps Customer Support team, and I am so sorry for the inconvenience that have caused to you.

Your feedback has been well-noted, and forwarded to our Development team to check further.

Will keep you posted with our progress via our existing thread email.

Best regards,
Raymond

October 8, 2018

I had fallen in love with app of what it says it does, but it hasn't done it. I have tried several times, in vain.
It hasn't imported anything!

BigShot Offers
United States
7 days using the app
Edited November 4, 2019

I am just at the beginning of using this app, though i see it kind of good to use. Its very easy to add products and the prices that are set are are all good. I have not changed any myself. Thank you. I enjoy it.

stylebeautystore.com
Kenya
5 days using the app
October 3, 2018

I would give this NO stars if I could. Nothing but errors when trying to change variants and import or delete products. Had to push all the unedited products to my store and then there were no variants. Complete waste of time. Customer service is half a day behind so could never get this straightened out. Too bad because I really like Ali Express. I'm deleting this app. Hopefully, they get the bugs worked out but by then my store will be up and running.

Wanda's Warriors
Canada
5 days using the app
April 29, 2020

Awful app that doesn't work properly, clicking on import buttons with nothing happening and support can't understand English. Have to ask 3 or 4 times so they can get the right canned answer by accident. I'm surprised this even exists on Shopify...

T I A - N O V A
Romania
5 days using the app
Zopi ⭐ replied May 4, 2020

Hi Radu,

This is Raymond from the FireApps Customer Support team, and I am very sorry for the inconvenience may caused to your store.

I would like to inform you that reported issue has been fixed, and I am also following up with you via email for a faster response.

Look forward to hearing your reply.

Regards,
Raymond

Edited November 21, 2019

Ali Orders is an alternative to Oberlo. It is possible to download the products in different language. I am giving just 3 stars because after imported the products the price rules can not be applied again. You need to edit it manually. Another point is the auto update of the product price. You need to switch it on for each product manually. If Ali Orders will create these feature then I will give 5 stars.

Dattelpalme-CH
Switzerland
5 days using the app
Zopi ⭐ replied November 24, 2019

Hi Ali,

Here's Johnson from FireApps Customer Support team, and thanks for your feedback.

First of all, we apologize for this inconvenience but at the moment, those functions are not available.

Besides, we really appreciate your opinions for developing our app in a good way. I am going to bring these ideas to our Business Development to consider in our future release.

If you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Have a good day!

Regards,
Johnson

February 3, 2023

Ethan was great and Really helpful, Loved talking to him. And Ethan if you see this, I hope to meet you when You are in Dubai.

Lovelan
United Arab Emirates
About 4 hours using the app
November 6, 2021

这是我用过最差的插件!!!!!!!!!跳转非常慢不说,地址全部给我下单下错了 ,浪费了我一个下午的时间去重新下单,以此警示各位同行避雷!!!!!!!!!!用oberlo难道不香吗??????????!

WOOKEN
China
4 days using the app
Zopi ⭐ replied November 8, 2021

Hi Stacy,

Here`s Fiona from Fireapps Customer Support Team of Ali Orders and we are deeply sorry for this inconvenience caused.

In relations to your concerns including plugin and the wrong address on your orders, you please elaborate it so that we can check and help you further. Also I have seen that my colleague has send you follow-up emails, please let me know for further support.

Looking forward to hearing from you soon.

Best Regards
Fiona

Edited November 14, 2019

Great & Excellent App. From Ali Express website I can filter to upload from Ali Order to Shopify. Keep it up

stylzmallz
Malaysia
3 days using the app
April 4, 2023

Seems great so far, even for a free user an employee was standing by to assist. I have a smaller store and the free version allows for 10 items to be listed at no cost.

Madcap Merch
United States
About 3 hours using the app