Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,417)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface that simplifies product finding and importing. Its seamless integration with existing systems and features like live chat support are frequently praised for providing real-time assistance. The customer support team is noted for being responsive and effective, often using personalized guidance and visual aids to resolve issues. The app is continuously improved based on merchant feedback, making it a valuable tool for streamlining dropshipping operations.

April 14, 2024

I did a test order and two clients ordered as well...all parties are yet to receive products after 4+ weeks.

Very disappointed.

DT Selects
United States
5 months using the app
FireApps replied April 16, 2024

Dear D'angelo,

Thank you for taking the time to share your thoughts about our app. We sincerely apologize for any inconvenience you've encountered and appreciate your patience as we work to resolve this matter.

Please be assured that your concerns have been escalated to our internal team for a thorough review. We understand the importance of efficient order placement and fulfillment for your business, and we want to ensure that every aspect of our app meets your needs.

A member of our team has reached out to discuss the challenges you've faced in more detail. We eagerly await your response so we can assist you further and address any outstanding issues.

Thank you for placing your trust in us. We are dedicated to ensuring your satisfaction and success.

Warm regards,

The Zopi Support Team

October 30, 2023

I recently downloaded the Zopi app and I must say, it exceeded my expectations! The app is user-friendly and has a great interface. However, what really stood out to me was the exceptional customer service provided by Scarlet. She was extremely knowledgeable about the app and helped me every step of the way. Setting up the app was a breeze thanks to her guidance.

Branch That
United States
5 months using the app
December 7, 2023

Thanks to Rocy for his work, he helped me and found the product I needed on Ali Express, everything was 100% done, so I can recommend him as a good consultant who will take care of you when you need it. Thank you very much for your work, all the best to you.

MyToddler
Ukraine
3 months using the app
October 8, 2024

惜しい、使えない。
まず在庫連携しない、在庫なくなってるのに注文できてしまう。
注文の処理時にお客様の送付先も反映されない。
全部自分の住所に送られてくる。
全部手入力ですか?

いずれ使えるアプリになりそうな予感はあるが、
現状は使えない。

ABCストア
Japan
About 1 month using the app
FireApps replied October 10, 2024

こんにちは、たかしさん
ご不便をおかけして誠に申し訳ございません。

あなたの懸念についてですが、ドロップシッピングはオンライン小売業者が注文を処理するものの、商品の在庫を持たない人気のビジネス モデルです。つまり、サプライヤーからの在庫切れの製品がある場合は、別のリンクに置き換えて再マッピングし、新しいサプライヤーで継続的にフルフィルメントを行うことができます。

2 番目の懸念事項については、新しい注文がある場合、アプリは顧客の住所をサプライヤーと同期して履行するのに役立ちます。弊社のエージェントの 1 人が、注文の問題について話し合ってサポートするためにあなたに連絡を取りました。
ご不便をおかけいたしますが、ご満足いただけるようこの問題を解決できることを楽しみにしております。

私たちを信頼していただきありがとうございます。

よろしくお願いします、

Zopiサポートチーム

March 12, 2024

I would recommend this app to others, I received great help by Vivian and learned a lot.

SceetXtras
United States
5 months using the app
January 25, 2024

I extremely recommend this app for everyone doing DSP it has a various amount of sites just like Temu, Ali express and the staff are amazing. I would like to thank Rocy for her time answering my questions as a beginner who needed some guidance, as she managed give the answers at a fast time without being delayed.

TrendSpot
Bahrain
About 2 months using the app
October 19, 2023

I love this app so much.
I can now easily imported products from AliExpress to my store without headache.

What best about this app is the fact that it has a strong well-trained support team behind it to inform and giving you guidance when you need assistance.

Lily is my favorite one when it comes to customer support services team member.

I suggest you to go and check it out to see for yourself.

Healthy Great Life
United States
4 months using the app
April 3, 2024

Scarlet was very patient and clear with the information.

El Tarot de Hoy
Colombia
6 months using the app
Edited April 9, 2024

I have been using tips app since I started with shopify, of the three that I am using, this is the best one. Scarlet has helped me a lot.

Elemental
Mexico
20 days using the app
May 4, 2024

the support is fast and excellent !!

PeachyCare
Switzerland
About 2 months using the app