Zopi ‑ AliExpress Dropshipping

Zopi ‑ AliExpress Dropshipping

Reviews (2,472)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming their dropshipping businesses, noting its intuitive interface and efficient product importation. They appreciate the real-time support and seamless supplier integration for order fulfillment. The customer support team is praised for quick responses and effective problem-solving, enhancing the user experience with live chat and detailed guidance. This tool is valued for streamlining dropshipping processes.

Edited March 20, 2023

It is very easy to use. A must for dropshippers. Support is also very quick and reliable. Have it to get better sales.

Boutique di Luce
Türkiye
33 minutes using the app
May 16, 2023

The app is not usable without paying, so there is no free use and I wasted some precious time without knowing this fact...

Creatura
France
30 minutes using the app
Zopi ⭐ replied May 16, 2023

Hi! This is Ryth from the Ali Orders team.

Thank you for submitting a review for our app, and sorry for the unwanted experience.

Allow me to clarify a few misunderstandings here. Ali Orders does have a Free Plan offered for all users. We make sure that the Free plan includes all the basic functions, such as Importing products from AliExpress to your Shopify store, Order fulfillment & Basic settings.

You can start experiencing the app with the functions listed above. During your time here with Ali Orders, we've also assigned a dedicated agent to support you along the way, should you ever need any assistance. We provide customer support from real agents to all of our customers, including ones in the Free plan!

I hope this clears things up for your side. Hopefully, we will hear back from you so that we can offer the support that you deserve. Thank you for giving us a chance and we wish you all the best!

August 25, 2023

Great Customer Service. They help to ease your fears as a first time user and make it pretty easy to set up your business!

The New Feminine
United States
26 minutes using the app
December 10, 2023

very complicated, i have been searching for 20 minutes on how to access the website

HomeHarbor Universe
United States
17 minutes using the app
Zopi ⭐ replied December 12, 2023

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team

May 24, 2022

This App does not import Ali Descriptions, Only the Specifications. It also suffers from widespread problem with Ali spps and it does not import cost of items.

Red Bargains
United States
17 minutes using the app
Zopi ⭐ replied May 25, 2022

We are sorry for the unexpected problems you have to encounter. Our customer service team will try to contact you to assist and resolve this issue.

We hope for your understanding.
Ali Orders team

November 6, 2023

very knowledgeable and helpful

Travel Euphoria Shop
United States
15 minutes using the app
December 28, 2022

Best customer service ever. Specially Jennie, she help me installing extention and showed how to import products

Brands Just Pret Canada
Canada
14 minutes using the app
October 25, 2023

It was not good

ESPN.dsr
United States
6 minutes using the app
Zopi ⭐ replied October 26, 2023

Hi!

Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.

Our team is committed to addressing any concerns or issues you may have encountered and one of our agents has reached out to you to discuss your feedback in more detail.

Hopefully, we will hear back from you so that we can offer the support that you deserve.

Thank you for giving us a chance and we wish you all the best!

Best regards,
The Zopi Support team.

May 27, 2024

Hello, I am not going to give you an opinion but I just want to be reimbursed for the money taken from my account when I did not keep the application, I installed it from 8 p.m. to 12:57 a.m. and you take me still 132 euros; please refund the entire amount because I did not use your application in the end; thank you for your understanding

Thiékka Boutique
France
Zopi ⭐ replied May 29, 2024

Dear Thiékka Boutique admin,

We wanted to extend our heartfelt thanks for taking the time to leave a review on our Shopify app listing. Your feedback is invaluable to us as we strive to improve our services and ensure the best experience for our users.

We also wanted to let you know that one of our dedicated agents has reached out to you via email to address your concerns. We're eager to assist you further and hope to hear back from you soon.

Thank you once again for your review, and we look forward to resolving any issues to your complete satisfaction.

Warm regards,
The Zopi Support team

May 21, 2024

Heel goed geholpen door Ross!!!!

DynamicSport Store
Netherlands