Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and intuitive dropshipping features. Many appreciate the free plan, excellent customer support, and live chat feature. The app is praised for its product mapping, automation, and research tools, simplifying the order fulfillment process. It's described as a game changer for streamlining the dropshipping process.

July 28, 2023

Great App, so far so good, I'm setting up my new store and I like how easy it is to use the App. I hope it's going to be done soon, I'm curious to see how many items a day I can sell !

Ma boutique
United States
4 months using the app
September 6, 2023

Customer Service is Amazing, and very fast. Leo was able to fix my ordering issue almost immediately, 5/5 from me

My Lovable Pet
Canada
4 months using the app
October 22, 2023

the helpdesk is wonderful! especially thank to Jennie who help me a lot ! she is so great and helpful, huge appericate and thank you!

Infunity
Hong Kong SAR
9 days using the app
September 6, 2023

Doesn't function on my Linux desktop PC (running on firefox), just shows a white screen

On my iOS phone thru shopify app it still barely functions, i have a hard time finding the products I'm looking for that can be easily found on aliexpress.com, irrelevant results, etc.

I'm wasting time trying to get the app to even function, y'all really need to do better

Imma leave a recommendation: rather than making us use the search bar (which barely works lol), allow direct links from aliexpress so specific products can be found instantly

My Store
United States
4 months using the app
FireApps replied September 7, 2023

Hi Ed,

Thanks for submitting a review for the app! We take these insights from our customers seriously in order to improve the app experience.

One of our agents will reach out to you very soon, so keep a look out for your email! Looking forward to hearing from you soon!

Best,
Ali Orders team

September 10, 2023

To anybody out there, don't work with Aliorders. There are orders, which just can't get fulfilled for no reason. The app doesn't tell you the reason, it's just failed. Then you loose a lot of time just to fulfill a few orders. I had to contact the support more than 7 times because of that. That isn't enough, even if I paid for the yearly plan, Aliorders tells me that I reached my fulfillment-limit - even if that is not true (my Shopify dashboard and also the Aliorders dashboard tells me that). The worst is, next to a lot of time which I lost, that Aliorders doesn't give back any money on my subscription.

KFANK©
Switzerland
7 months using the app
FireApps replied September 11, 2023

Hi Kristian,

Thanks for submitting the review for our app! We definitely take these words very seriously and act upon them.

Regarding your concerns, I do apologize that there are issues with your account, and we take full responsibility for the issues. What we can do is offer our best support (as we are doing now) and look for ways to deal with your subscription.

We did send you messages in the app. Hopefully we can hear from you soon.

Kind Regards,
The Ali Orders team

June 19, 2023

Got to learn a lot of things. If anyone is starting Dropshipping, i will encourage to reach out here once. you will not be disappointed. Great job

Dreamer's Choice
Canada
2 months using the app
Edited January 24, 2024

Best customer service. They clarified my doubts to my satisfaction. They provide quick and best service. Especially Ross, who clarified, guided and helped me through the process. Good piece of advise. Great App, easy to use.

UpstorePlus
India
6 months using the app
September 11, 2023

Ciara was so patient with me and guided me through how to fulfill orders with ease ! thank you so much for your outstanding customer service!

My Cozy Corner
United States
7 months using the app
October 14, 2023

The customer service is very good in this app. Helping me to solve the problems i have and it is very convenice and easy to use !

3C Global Store™
Hong Kong SAR
5 months using the app
August 20, 2023

The AO import product button did not appear on ALiExpress page so Jennie coached me to get it be present again. What great support! Issue resolved and am able to continue filling up my store. Great job Jennie.

Serbaneka Store
Malaysia
About 2 months using the app