Zopi ‑ AliExpress Dropshipping
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,418)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface that simplifies product finding and importing. Its seamless integration with existing systems and features like live chat support are frequently praised for providing real-time assistance. The customer support team is noted for being responsive and effective, often using personalized guidance and visual aids to resolve issues. The app is continuously improved based on merchant feedback, making it a valuable tool for streamlining dropshipping operations.
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It was amazing. Excellent service and helpful.
Great service and fixed my issue!
Rocy is a great help! Fast response time and got my issues resolved extremely fast!
Scarlet was awesome this morning I'm new to this and she took her time to help with my fulfillments Thank you so much
Thank you alot Rocy for helping me with my order and its now complete and you responded fast to my request Thank you
I cannot find a way to cancel this subscription. I know how to delete the app, but that may not cancel my subscription and monthly billing.
Hi!
Thank you for submitting a review for our app, and sorry for the unwanted experience. We take the feedback from our customers very seriously in order to improve the service.
Our team is committed to addressing any concerns or issues you may have encountered and we have confirmed that you successfully canceled your plan with us. One of our agents has reached out to you to discuss your feedback in more detail.
Hopefully, we will hear back from you so that we can offer the support that you deserve.
Thank you for giving us a chance and we wish you all the best!
Best regards,
The Zopi Support team.
I've upgraded but still not able to access the things I need
this was the best customer service i have ever had in my entire life, especially with the agent named harry. my glorious king harry responded in a very quick and timely manner and helped me resolve my issue almost instantaneously and I think harry's salary should be raised to a million dollars per year.
Their system has serious problems. When checking out to pay for Aliexpress orders we are called to pay much more that the estimated cost in their product center. I was trying for hours to sort this out and get a reasonable reply for this problem and their support had no clue. And they will no even refund our subscription.
P.S. After talking with support supervisor they admited that they are geared towards USA market and their defaults are fro USA therefore their automations are of no use to other countries.
Dear Customer,
We appreciate your review of our app and we apologize for the inconvenience you have experienced. We value the feedback from our customers and we strive to enhance our service.
Our team is dedicated to resolving any problems or difficulties you may have faced and we have verified that your issue has been forwarded to our Internal team. One of our representatives has contacted you to discuss your feedback in more depth.
We hope to receive a response from you so that we can provide you with the assistance you need.
Thank you for your trust and we wish you all the best!
Sincerely,
The Zopi Support team.
Ross is very informative and helpful got me out of a tight squeeze!!