Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, ease of use, and excellent customer support. It offers a free plan, multiple source search, and a streamlined order fulfillment process. The support team is praised for their responsiveness and helpfulness, often providing guides and images. The live chat feature is also commended for quick responses. It's recommended for its ability to help merchants grow their businesses.

December 4, 2023

Thanks Henry

Universe Store
Ireland
2 months using the app
June 20, 2023

I received an excellent service and an experienced customer from Jennie, she showed us the right way, congratulations!!

G & K Confid
Greece
4 months using the app
July 4, 2023

Ethan has answered my questions over and over and walked me thru the steps on making my website just the way i want it

Mabel Love Boutique
United States
27 days using the app
November 27, 2023

excellent

Oregon
India
3 months using the app
November 9, 2023

Migrei pra eles. A Atendente Polaris me deu o maior suporte, pois não estava conseguindo vincular a loja. Depois me auxiliou também na transferência dos itens para dentro do app deles. Excelente. Estou usando o gratuito, mas com certeza vou migrar para o pago após minha primeira venda!

Vovó Preta
Brazil
About 1 month using the app
October 23, 2023

I haven't used it much yet but the customer service is great! The advisor, Ciara went above and beyond what I needed

Pet Craft Cove
United Kingdom
3 months using the app
August 14, 2023

I worked with Ciara who was very helpful & knowledgeable. She was very detailed in giving suggestions which made everything easier.

SIMPLY MINTED GIFTS
United States
14 days using the app
September 11, 2023

You think the app is nice until you import 150 products and have to work on them, then the nightmare starts, you have a to scroll for hours to reach the bottom of the list, bulk delete feature doesn;t work and when it does it delete only a part of the product and put you back on top.

You can't choose precise markups like 3.5 only plain numbers.

You can't manage anything no possibility to build folders, boards or anything like this.

And cherry on top of the cake, when it imports the products it doesn't do it well and create typos in the text with characters like ' or -

And they ask a whooping $50 to import more than 300 products. Good luck managing your store with that crap app.

This is app is recommended if you have less than 50 products on store over that choose another app and don't waist your time.

urbanoutlaws.us
United States
8 days using the app
FireApps replied September 13, 2023

Hi Emma!

Thank you for submitting a review for our app! We greatly appreciate your feedback as it helps us in enhancing the overall app experience for our users.

Our team is committed to addressing any concerns or issues you may have encountered. Rest assured, one of our agents will be reaching out to you shortly via email to discuss your feedback in more detail.

We value your input and look forward to hearing from you soon. Should you have any further questions or suggestions, please don't hesitate to let us know.

Best regards,
Ali Orders team

July 21, 2023

This app saved me a lot of time and the customer service was amazing. Thank you for helping me Lily!

portabeljuice
Sweden
About 2 months using the app
June 1, 2023

Awesome. Responded fast and solved my problem with zero errors. 10/10. Had a problem with my order and it was solved instantly

AshSmart
Canada
2 months using the app