Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, intuitive features, and positive business impact. It offers a free plan, streamlines order fulfillment, and provides a useful product mapping feature. The customer support is noted for its quick responses, clear guidance, and proactive assistance, including finding alternative suppliers. The live chat feature is valued for immediate help. The app is responsive to feedback, integrates with platforms like AliExpress and Temu, and the support team offers advice to improve stores and boost customer trust.

August 31, 2023

Very good team support. I was having issues setting up my store and the Team responded quickly to resolve my issues.

Bluuu’s
Australia
10 days using the app
August 4, 2023

Good customer service and easy to use! Ciara was very nice and helpful showing me the process to setup the app correctly for my store. Would highly recommend

My Store
United States
About 20 hours using the app
November 28, 2023

Super Support, trotz einer minimalen Übersetzungsbarriere wurde ich super von Vivian betreut. Der Preis der App ist mir als Starter ein bisschen hoch aber davon abgesehen finde ich Zopi sowie Vivian toll.

Caseter
Switzerland
3 months using the app
September 8, 2023

LILY IS READY FOR HELP ALWAYS THX

trendsvisions
Italy
About 1 month using the app
June 19, 2023

Waited for more than 5 hours for recieving the verification mail.. and contacted the help team many times with no reply

Filopa Store
Egypt
3 months using the app
FireApps replied June 19, 2023

Hi! This is Ryth from the Ali Orders team.

Thank you for submitting a review for our app, and sorry for the unwanted experience.

Here at Ali Orders we always try our best to deliver the best experience possible for all of our customers. Hopefully, we will hear back from you so that we can offer the support that you deserve, along with some useful tips and knowledge for your dropshipping business.

Thank you for giving us a chance and we wish you all the best!

August 23, 2023

molto gentile pazziente simpatica mi ha fornito tutte le informazioni di qui havevo bisogno grazie mille

Il mio negozio
Italy
2 months using the app
November 21, 2023

jag fick bra hjälp av både Pauline och Viviane, löste mina primära problem och kommer ta reda på det som inte gick lösa.

The E-Z Shop
Sweden
About 1 month using the app
November 24, 2023

Scarlet very very attentive

EvoTech
Italy
3 months using the app
September 14, 2023

Hard to test the app because the free plan does not include most features, the app is super super expensive, for $50/ month you can import only 500 products and monitor price & stock for only for 50 product. this means they charge $1 per product sync , it is extremely expensive, who can afford that ? other apps offer 5000 products with stock & price sync for the same price.

OfferToGo
United States
About 12 hours using the app
FireApps replied September 15, 2023

Hi Soubhi!

Thank you for submitting a review for our app! We greatly appreciate your feedback as it helps us in enhancing the overall app experience for our users.

Our team is committed to addressing any concerns or issues you may have encountered. Rest assured, one of our agents will be reaching out to you shortly via email to discuss your feedback in more detail.

We value your input and look forward to hearing from you soon.

Best regards,
Ali Orders team

November 10, 2023

good

The Viral Depot
United States
5 months using the app