Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and intuitive dropshipping features. Many appreciate the free plan, excellent customer support, and live chat feature. The app is praised for its product mapping, automation, and research tools, simplifying the order fulfillment process. It's described as a game changer for streamlining the dropshipping process.

September 23, 2019

great app only improvement point is the option to change metal color manually in the app, it gives an error when trying adjusting the color name

MEMEM
Netherlands
6 months using the app
FireApps replied September 24, 2019

Hi there,

This is Anna from the FireApps Customer Service Team, and thanks for your feedback.

Regarding your opinion, we’d note it for our Development team to enhance our app's function in order to allow editing the color in Ali Orders more flexible in future release.

Besides, about your issue with adjusting the color name, I am going to follow up with you via a separated email for faster response.

Look forward to hearing from you soon.

Best Regards,
Anna

Edited December 21, 2022

comme d habitude un excellent service!
des explications toujours tres bien detaillees avec captures d ecran.
une personne a l ecoute et qui prend le temps avec vous.
tres agreable et vraiment super pro!!
un grand merci

Dymondskin
France
6 months using the app
Edited July 11, 2022

Ali orders have made it easier for me. customer service is 10/10 they would help you with anything you want. i recommend! and especially Jennie, she helped me every time im stuck on something

NissanLunatics
Kuwait
6 months using the app
June 23, 2022

Its a Very Good experience. Way of talking is also good. Customer support is eco friendly.
Thank you

NATARAJ GALLERY
United States
6 months using the app
FireApps replied June 23, 2022

Hi,

Thank you so much for your feedback and for choosing AliOrder

Your comments has been shared with our AliOrder Team. Feedback like yours is valued by every team member here and it gives us the movation to continue developing our AliOrder.

Thank again, and have a wonderful day!

Sincerely,

AliOrder Team

Edited December 16, 2022

Ottimo
servizio
e cordialità
dell'operatrice
è stata chiara in ogni spiegazione e mi ha aiutato in ciò di cui avevo bisogno!
Grazie
Special shop shopping online

Specialshopping
Italy
6 months using the app
January 16, 2023

Quick and easy to use, Barely any problems that come up while Importing products into the List and It is a lot easier to push the products into the store itself. Definitely would continue using this to find quality products.
Customer service is also quite reliable and supportive.
5/5 from me.

SwoleIsland
India
6 months using the app
January 3, 2023

Ethan was very patient with me and addressed every issue that I had. I first was trying to get help filling the order and then I had to add my payment method. He patiently helped me with it all.

Love Ur Hips
United States
6 months using the app
July 19, 2022

解决速度非常快,非常棒,很好!!解决速度非常快,非常棒,很好!!解决速度非常快,非常棒,很好!!解决速度非常快,非常棒,很好!!解决速度非常快,非常棒,很好!!解决速度非常快,非常棒,很好!!解决速度非常快,非常棒,很好!!解决速度非常快,非常棒,很好!!

hebeoss
China
6 months using the app
June 27, 2022

So far so good it took some time getting used to at first but I've gotten the hang of things so far only one issue came up is when I was having issues linking my site to Ali orders but I figured it out. But anything to make it more user friendly is always a plus.

ULTRANOVASHOP
United States
6 months using the app
FireApps replied June 28, 2022

Hi,

Thank you so much for your feedback and for choosing AliOrder

Your comments has been shared with our AliOrder Team. Feedback like yours is valued by every team member here and it gives us the movation to continue developing our AliOrder.

Thank again, and have a wonderful day!

Sincerely,

AliOrder Team

March 22, 2023

had a great interaction with a tech named Vincent. super informative and cleared a few questions I had while also offering some great advice.

PNW Import Empire
United States
6 months using the app