Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its user-friendly interface, efficient performance, and features that simplify dropshipping. The free plan is appreciated for testing before upgrading. Merchants commend the product research tools and automated order fulfillment. The customer support team is praised for their prompt, clear, and personalized responses, with the live chat feature noted for its professionalism and speed. The app is recommended for streamlining dropshipping and aiding in finding profitable products.

April 9, 2024

I had a few questions and Ross helped me out more than i could asked for. Thank you for your patient. It's all clear now.

KoesterCollectie
Netherlands
2 months using the app
April 5, 2024

The support has been fantastic. Ross was very patient with me, clearly laid out possible remedies with clear instructions (and even pictures, showing how to resolve the issue).

Smooth Sale Shop
United States
25 days using the app
April 26, 2024

Ross in customer service was wonderful and walked me through step by step in the Zopi app through chat to fix my problem. He was very patient and very informative. Thanks Ross!

The Curl Shop
United States
4 months using the app
March 14, 2024

Easy to use and set up, the team are always on hand to help. Minn has been amazing with me, I highly recommend this app for your business.

Elegant Casa
United Kingdom
3 months using the app
March 13, 2024

I appreciate the hard work, Leo as customer service agent guided me in order to complete my orders. Again, you guys are the best, thanks for the support.

angelitostores
Dominican Republic
About 2 months using the app
April 3, 2024

Was very patient and responded quickly to my messages as compared to others that take 5-10 min. Nice chat Scarlet

Inovex
United States
3 months using the app
March 28, 2024

So far so good. I hope to grow with Zopi. Time will tell. I will say this, I just had a couple of encounters with customer service because I am new at Zopi and Shopify and my experience with both of them was pleasant. My problems were solved I had no issue with their customer service skills. Jennie, the second representative, was incredible and very knowledgeable. If I run into a problem and then find myself in need of assistance with Zopi...I hope I run into Jennie again. ( :-) for Jennie)

Deliver Me This...
United States
4 days using the app
March 29, 2024

Rocy was extremely knowledgeable about the order process and quick to respond. Helped to solve my order issue and walked me through the entire process. Very helpful!

Sweet Magnolia Mae
United States
26 days using the app
March 29, 2024

Ross was very helpful in helping fix several problems for me. I am very grateful for his help.

Mudd and Mischief
United States
10 months using the app
March 17, 2024

Please thank Clara,
She was so kind and so very helpful. She took her time and told me in detail what to do and made sure that I did it correctly. She made me feel like she wanted me to succeed in what I wanted to do. Clara, made me feel I am not alone and that there is someone there at all times to help me out. I am very happy and please.

Moda Chic
United States
6 days using the app