Reviews (359)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and seamless Shopify integration, enhancing online store functionality. It is noted for its responsive customer support via live chat and the ability to import reviews from platforms like Amazon and AliExpress, boosting customer trust. The app is also valued for its affordability and robust features, including customizable review aesthetics and pop-ups, making it a useful tool for enhancing user experience.

August 23, 2020

Great for the price, very responsive customer support when I contacted them with an issue for an issue. Awesome !

blaydey
France
About 2 months using the app
February 5, 2024

good

StressGun
United States
16 minutes using the app
July 4, 2023

good app. Their support level good and their all agent are very expert and very helpful. I recommended

Out Fit Win
United Kingdom
About 2 months using the app
May 22, 2023

Great app and great CS - always ready to help! Had a tough issue come up and they were able to assist with the code on my site to make it work.

"StuckUp Style: Fashion, Trends, and Chic Clothing | Shop Body Shapers, Bodysuits, and More
United States
About 2 months using the app
December 9, 2021

good, fast help, good service, cheaper than the competitors and more proper options to edit reviews. I can recommend it

MeliorDE
Germany
About 1 month using the app
Zegsu Software Solutions LLP replied December 9, 2021

Thank you for your review. We are glad to know that AliReviews is adding value to your store.

We wish you all the success in your business :)

Stay safe,
Arpit
Team Zegsu

March 5, 2023

Great free plan. Bought the premium, perks are worth it. Wish the changes didn't reverse after the premium plan ends, huge bummer.

Gaming Gear
Canada
About 1 month using the app
Zegsu Software Solutions LLP replied March 5, 2023

Thank you for taking the time to leave a review of AliReviews. We are thrilled to hear that you find value in our app and that our premium features are worth it.

We understand that it can be disappointing when changes made during the premium plan revert back after it ends. However, our team is constantly working to improve our app and provide the best experience for our users, and we appreciate your feedback on this matter.

We are glad to hear that you are enjoying our free plan and we hope that our premium plan has helped enhance your experience even further. If you have any further feedback or suggestions, please don't hesitate to reach out to us.

Arpit
Team Zegsu

May 5, 2023

IT was a very nice customer service and very easy to use the app! I just set up it in a couple of minutes!

EKSENTRIKO
Colombia
About 1 month using the app
May 1, 2023

Great customer service, very helpful and honest. Great plan you can cancel at any moment without hidden fee's.

Okoij™
United Kingdom
About 1 month using the app
April 5, 2023

Excelente atendimento. E recomendo a todos que façam uso desse recurso pra ajudar na melhora de suas lojas.

spexx
Brazil
About 1 month using the app
Edited October 6, 2020

Their support team is communicative and reaching out fastly, i think app's theme is looking good at least highly meet my requires. Support team took care of my problems and thank you !

VENOSSA
Türkiye
About 1 month using the app
Zegsu Software Solutions LLP replied October 4, 2020

Dear Merchant,

Thank you for your feedback. As discussed, emails were not getting delivered to you as a different email address is mapped to your Shopify store. Thank you for providing us with the correct email address and we were able to communicate to you with the answers to your queries. Please feel free to reach out to us for any other questions or concerns.

Stay safe!
Arpit
Zegsu Support