Reviews (348)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from platforms like AliExpress and Amazon, boosting the credibility of their Shopify stores. It offers a cost-effective basic plan with features such as easy review transfer, management, and customization options, including CSS editing. The free import feature for reviews is particularly valued. Exceptional customer support is available via live chat, with the team noted for their responsiveness, efficiency, and professionalism in providing step-by-step assistance and resolving issues quickly.

December 9, 2021

good, fast help, good service, cheaper than the competitors and more proper options to edit reviews. I can recommend it

MeliorDE
Germany
About 1 month using the app
Zegsu Software Solutions LLP replied December 9, 2021

Thank you for your review. We are glad to know that AliReviews is adding value to your store.

We wish you all the success in your business :)

Stay safe,
Arpit
Team Zegsu

March 5, 2023

Great free plan. Bought the premium, perks are worth it. Wish the changes didn't reverse after the premium plan ends, huge bummer.

Gaming Gear
Canada
About 1 month using the app
Zegsu Software Solutions LLP replied March 5, 2023

Thank you for taking the time to leave a review of AliReviews. We are thrilled to hear that you find value in our app and that our premium features are worth it.

We understand that it can be disappointing when changes made during the premium plan revert back after it ends. However, our team is constantly working to improve our app and provide the best experience for our users, and we appreciate your feedback on this matter.

We are glad to hear that you are enjoying our free plan and we hope that our premium plan has helped enhance your experience even further. If you have any further feedback or suggestions, please don't hesitate to reach out to us.

Arpit
Team Zegsu

May 5, 2023

IT was a very nice customer service and very easy to use the app! I just set up it in a couple of minutes!

EKSENTRIKO
Colombia
About 1 month using the app
May 1, 2023

Great customer service, very helpful and honest. Great plan you can cancel at any moment without hidden fee's.

Okoij™
United Kingdom
About 1 month using the app
April 5, 2023

Excelente atendimento. E recomendo a todos que façam uso desse recurso pra ajudar na melhora de suas lojas.

spexx
Brazil
About 1 month using the app
Edited October 6, 2020

Their support team is communicative and reaching out fastly, i think app's theme is looking good at least highly meet my requires. Support team took care of my problems and thank you !

VENOSSA
Türkiye
About 1 month using the app
Zegsu Software Solutions LLP replied October 4, 2020

Dear Merchant,

Thank you for your feedback. As discussed, emails were not getting delivered to you as a different email address is mapped to your Shopify store. Thank you for providing us with the correct email address and we were able to communicate to you with the answers to your queries. Please feel free to reach out to us for any other questions or concerns.

Stay safe!
Arpit
Zegsu Support

June 13, 2020

The best app.... and is very important in any store ...Experience more than wonderful and I advise everyone to use in their stores for ease of use and its importance in managing sales and follow-up... highly recommended

SUBREENA
North Korea
About 1 month using the app
November 8, 2022

Meets my reqirements. Great support. The trubleshooting is accually very quick and does the jon well.

VogueX
Slovenia
About 1 month using the app
April 18, 2023

I downloaded the ali reviews app yesterday and downloaded 4 products. I upgraded to the premium version and can now also edit the reviews. The reviews loaded straight onto my website and look brilliant. However, at the moment I can't drag and drop them too below my extra content sections.
Great product. Peter

scraboe.com
United Kingdom
About 1 month using the app
May 4, 2023


exellent support

My Store
Bulgaria
About 1 month using the app