Reviews (359)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and seamless Shopify integration, enhancing online store functionality. It is noted for its responsive customer support via live chat and the ability to import reviews from platforms like Amazon and AliExpress, boosting customer trust. The app is also valued for its affordability and robust features, including customizable review aesthetics and pop-ups, making it a useful tool for enhancing user experience.

June 11, 2023

It okay but many features is blocked by shopify and sometimes it says "chapta hit"

BetterDesk
Hungary
About 1 month using the app
February 28, 2024

Parfait ! Fonctionne très bien

Lampex
France
About 1 hour using the app
May 13, 2022

Usei este app para me ajudar a vender mais e no começo foi muito porém ele parou de funcionar e não entendi até agora o porquê. me deixou na mão. Um verdadeiro descaso com o cliente.

lojavesteman
Brazil
About 1 month using the app
Zegsu Software Solutions LLP replied May 24, 2022

Caro Comerciante,

Temos chat ao vivo dedicado e suporte por e-mail para nossos comerciantes. Infelizmente, não recebemos nenhuma solicitação de suporte sua em relação ao seu problema.

Posso entender que é frustrante quando o aplicativo não funciona conforme sua necessidade, mas estamos aqui para ajudá-lo com esses problemas. Se você tivesse contatado nossa equipe de bate-papo ao vivo, poderíamos ajudá-lo instantaneamente.

Enviei um e-mail para você também. Se você quiser nos dar outra chance, por favor me avise e eu o ajudarei pessoalmente.

Obrigado
Arpit
Equipe Zegsu

July 13, 2022

Happy with it so far. Great customer service! Responded within 24 hours and even followed up to make sure I received a good result.

Popdarts
United States
2 days using the app
Zegsu Software Solutions LLP replied July 15, 2022

Thank you so much for your review. We are glad to know that AliReviews is adding value to your store.

We wish you all the success in your business :)

Thanks
Arpit
Team Zegsu

May 14, 2023

Isabella was amazing, responded fast and helped me with the tutorial. The app is easy to use and fast

SaladinJewellery
Cyprus
1 day using the app
November 23, 2022

It was good just took a bit, I asked for a improvement to my store and they took around 10 days. It was good though and they did exactly like I wanted. Also when I let them in as a collaborator they reset my Shopify store and I had to use my backup without any notice. This wasn't to much of a problem but just be careful and make sure to backup your store.

FruityBlend
United States
28 days using the app
October 9, 2022

Very very very very very helpful app to use thank you so much for the cooperation from this app to my personal use

Aliante Jewelry
United States
24 days using the app
July 24, 2023

Keep up the good work. Your app is very user friendly and works as described.

NOTE: Giving 4 Stars since the CSV template needs improvement. If you do not use the Country field on the product pages, then why ask for the country? Also don't see any reason to use the dd/mm/year field. Month and year should be sufficient.

Good job on the app.

MOSTUFF MALL
United States
14 days using the app
May 22, 2023

Excellet and easy to use
and the customer chat service is crazy af, as they give u a solution immediately damn.

My Store
India
About 17 hours using the app
March 8, 2021

They helped me so fast! No 5 minutes went by and they changed everything I had asked them to! Easy to find support section! I love the design and all features! Would definitely recommend! thank you again so much! I´m so happy.

Cats-Home
Austria
About 14 hours using the app
Zegsu Software Solutions LLP replied March 10, 2021

Thank you for your review. We are glad to have helped you out! We wish you all the success in your business :)

Stay safe,
Arpit
Team Zegsu