Reviews (359)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and seamless Shopify integration, enhancing online store functionality. It is noted for its responsive customer support via live chat and the ability to import reviews from platforms like Amazon and AliExpress, boosting customer trust. The app is also valued for its affordability and robust features, including customizable review aesthetics and pop-ups, making it a useful tool for enhancing user experience.

September 3, 2023

i love the customer service

LifeEASE
Nigeria
4 months using the app
December 27, 2022

Vey clean and very nice. The support line is also very understandable and quick replyes. If you want a quick and clean review page for your products. I recommend it 100%

BlueSkyStrenght
Norway
4 months using the app
Zegsu Software Solutions LLP replied January 7, 2023

Dear Merchant,

Thank you for your review of Ali Reviews! We are glad to hear that you have found our platform to be clean and easy to use and that our support team provided quick and helpful replies.

We always strive to provide the best possible experience for our users, and we are disappointed that we were not able to earn a full 5-star rating from you. Please let us know how we can improve and what we can do to earn that extra star. We are committed to working hard and providing excellent service for all of our merchants.

Thank you again for your review and for choosing AliReviews. We hope to continue to meet your needs and exceed your expectations in the future.

Best regards,
Arpit
Team Zegsu

June 22, 2022

Customer rep came through when I needed urgent help. Great app! Customer service is great too. Happy!

BENOÎT
Canada
5 days using the app
Zegsu Software Solutions LLP replied July 2, 2022

Thank you for your review. Glad to have helped you out!
We are thrilled to know that Ali Reviews is adding value to your store.

We wish you all the success in your business.

Thanks
Arpit
Team Zegsu

April 17, 2023

Não tenho o app ainda, porém o suporte foi rápido e eficiente, atendeu no meu idioma apesar de aparecer em inglês para mim.

shoppirilampo
Brazil
4 days using the app
July 22, 2022

Easy too use and best customer experience ever. I am new to the Shopify universe, and app like this one make my life easier. Recomended!

Nicho PR
United States
4 days using the app
February 17, 2023

muito ruim, joguei dinheiro fora. pois nao aparece os comenarios na pagina do produto. suporte é pessimo

a senhorita
Brazil
2 months using the app
Zegsu Software Solutions LLP replied February 17, 2023

Olá,

Recebemos seu e-mail 10 minutos atrás e respondemos imediatamente, solicitando o acesso do colaborador à sua loja para identificar e corrigir o problema para você.

Verifique seu e-mail e aprove a solicitação para que eu possa ajudá-lo.

Por favor, dê-nos tempo para resolver o seu problema antes de deixar feedback negativo.

Obrigado
Arpit
Equipe Zegsu

August 1, 2023

um dos melhores gratuitos com toda a certeza... mas impedir que customizemos as cores do widget é sacanagem!

LojaMixCenter
Brazil
About 2 months using the app
April 16, 2023

great customer service, its the first time for me to use the app may be i will write another review after using it for a while

TWA
Türkiye
About 2 months using the app
May 13, 2023

As of May 2023 you can no longer adjust the Star ratings or the review dates! You may as well stay with the FREE PLAN.

HotGlassHouse
United States
About 2 months using the app
Zegsu Software Solutions LLP replied May 14, 2023

Dear merchant,

This feature had to be disabled as requested by Shopify. Unfortunately, as developers, we have to honor these requests, as Shopify owns the ecosystem.

We apologize for the inconvenience caused, however, I think its a little harsh to review 1 star for our app, just for this reason.

Anyway, we wish you all the success in your business.

Thanks
Arpit

November 4, 2023

Are you considering to provide a feature where I can list the name of the item in one column and in another column the respective URL for that items, so that I can automate it.

BRBCA Machines
United States
About 2 months using the app