Reviews (359)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and seamless Shopify integration, enhancing online store functionality. It is noted for its responsive customer support via live chat and the ability to import reviews from platforms like Amazon and AliExpress, boosting customer trust. The app is also valued for its affordability and robust features, including customizable review aesthetics and pop-ups, making it a useful tool for enhancing user experience.

November 20, 2022

iTS A GOOD APP, BUT IT DOES HAVE SOBE ISSUES... EVERY TIME YOU EDIT, IT CHANGES THE NUMBERS OF STARTS TO 1, SO YOU GOTTA DO IT MANUALLY BACK TO THE ACCTUAL PONTUATION... AND THERE IS NO WAY TO EXPORT FROM IT DATABASE FOR IMPORTING WHEN YOU DO ANOTHER STORE... MUST DO THE JOB AGAIN... EXPORT AND FIX THE EDITING ISSUE OF THE STAR CHANGING PLEEEASE

FEMINA SHOP
Brazil
About 1 year using the app
Zegsu Software Solutions LLP replied November 21, 2022

Hello,

Sorry to hear that you have faced some problems with our app.

I would like to let you know that we have a phone, chat, and email support and you can contact us anytime if you are in a need of help. Unfortunately, we did not receive any communication from you on these channels, and we weren't aware of the problems you have highlighted here.

I have sent you an email and would kindly request you provide us with the details of the issues you're facing and I will personally check and help you out.

Thanks
Arpit
Team Zegsu

Edited July 7, 2023

Sinceramente, o nível do aplicativo caiu. A gente seleciona pra extrair apenas imagens e sobe mais comentários vazios do que com imagem

Promo Explore
Brazil
8 months using the app
January 26, 2021

I have installed the app recently. I find it easy and simple to get going within short span of time . Presently i'm using the basic free plan with limited access to features. I would recommend the 2 of you (the founders) given the apps is pretty new and not many users, to consider open up more features(editing, more reviews etc) to attract more users, which would look appealing for freshers like me. Best of luck.

Rylaxo
United States
7 months using the app
Zegsu Software Solutions LLP replied January 26, 2021

Thank you for your review. We are glad to know that you are enjoying using AliReviews.

We offer a free plan to all our merchants to get to know and try out the app. The free plan gives you access to a host of features that are useful for merchants who are just starting out.

You can always switch to the paid plans to leverage the premium features that will definitely be beneficial when you are ready to grow your business.

Stay safe,
Arpit
Team Zegsu

November 23, 2020

I love this app, is help me a lot, thanks for price, assistente and cooperation, thank you so much. i recomend

Stop Aqui
Brazil
6 months using the app
Zegsu Software Solutions LLP replied November 23, 2020

Thank you for reviewing Ali Reviews app on the Shopify App Store. We appreciate and value your feedback :)

We just wanted to check with you if you have any suggestions for improving our app? If you need any help, please let me know, and I will personally assist you.

We want to improve your experience with the app further, to a truly 5-star experience :)

Awaiting your response.

Stay safe!
Arpit
Zegsu Support

August 31, 2020

Used this app to import reviews from AliExpress - pretty seamless. I quite liked the bulk CSV import feature as well which saves a lot of time. Support response time is super quick. Highly recommended.

Happily Curated
United States
8 days using the app
Edited July 12, 2021

You can try using this app for free. With some limited functionality, you also get support from app developer for bug fixation if required.

CosmeticBaba
India
8 days using the app
Zegsu Software Solutions LLP replied July 25, 2021

Thank you for your review and for bringing the bug to our notice. We were glad to work with you to resolve the issues and offer you a seamless experience using AliReviews - Ali Reviews App.

We wish you all your success in your business.

Stay safe,
Arpit
Team Zegsu

Edited July 1, 2022

Am satisfied using this app and thanks for supporting team for quick response and resolve related app problem I recommend this app

Caremall.store
Pakistan
7 days using the app
Zegsu Software Solutions LLP replied July 2, 2022

Thank you for your review. We are thrilled to know that AliReviews is adding value to your store.

We wish you all the success in your business.

Thanks
Arpit
Team Zegsu

Edited September 25, 2020

Hola, la aplicación es muy buena, fácil de usar y muy intuitiva; la atención al cliente es estupenda. Sin duda alguna, tendré en cuenta esta aplicación para mis otras tiendas. Gracias

HispaCannabis
Spain
7 days using the app
Zegsu Software Solutions LLP replied September 25, 2020

Estimado comerciante,

Muchas gracias por tus comentarios. Después de señalar este problema, lo solucionamos de inmediato y lo solucionamos ahora. También hemos respondido a su consulta por correo electrónico. Háganos saber si necesita más ayuda.

¡Mantenerse a salvo!
Soporte Zegsu

February 25, 2023

very easy to use, complete I like to use it,personally I find that the other applications are too complicated to use, for that I recommend the application

HomeNation store
Canada
4 months using the app
October 19, 2023

very professional and responsive

HubFinds Store
Italy
6 days using the app