Reviews (14,339)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy importation and management of reviews from platforms like AliExpress and Amazon. They value its customization features, ability to differentiate between verified and unverified reviews, and its SEO benefits. The app's review management tools, including the ability to moderate and edit reviews, are highly praised. Automated review request emails have been effective in increasing review numbers. The customer support team is noted for their responsiveness and efficiency.

Edited May 14, 2021

the app is useful so far, we are expecting the suggestions to be implemented in the near future that would help us a lot in our store very much if its implemented :) thanks lisa for being active as customer representative

Delicate Diamond
United States
Over 1 year using the app
FireApps replied May 16, 2021

Hi Mahyar,

Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

November 24, 2020

Great technical support from Andy and Lisa. Fast response and well knowledged. The platform is easy to integrate into the store. Would recommend! Thanks!

DX Depot
Romania
Over 1 year using the app
FireApps replied November 24, 2020

Hi there,

Here's Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team

August 17, 2021

Great help from Lisa from fireapps! I was able to specify my issue and have it resolved promptly. Must have product and service.

ShopWhales.com
United States
Over 1 year using the app
FireApps replied August 19, 2021

Hi Clarence,

Here's Robert from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

May 29, 2021

Merci a Lisa de chez ali reviews elle. ma vraiment apporter tout l'aide dont j'avais besoin pour installer ali reviews
Merci encore super application je recommande a tous.

Primoxy™
France
Over 1 year using the app
FireApps replied May 30, 2021

Hi Emilien,

I'm Byrne from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Byrne
Ali Reviews - Product Reviews Support Team

December 28, 2020

Best support ever recieved on any app or website for that matter outstanding! Thank you Lynn. And looks really proffesional.

Toppen Prylar
Sweden
Over 1 year using the app
FireApps replied December 28, 2020

Hi there,

This is Gabriel from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Gabriel
Ali Reviews - Product Reviews Support Team

June 17, 2019

great app easy to use.Manual review importer. can be automated but manuals much more easier.do try out

DanDyLines
Singapore
Over 1 year using the app
Edited January 18, 2023

jaxber de onecommerce was very kind and solved my problem. I was 100% satisfied. I have never had a customer experience like I have had with her in a very long time

MyAnimalstore
United Kingdom
Over 1 year using the app
FireApps replied August 15, 2022

Hi there,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

April 25, 2022

Très satisfait du service. Le support client est réactif et trouve les solutions. Je recommande Ali reviews !

Big aubaine
France
Over 1 year using the app
FireApps replied April 26, 2022

Hi Jeffrey,

Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

April 1, 2021

Fabulous service, great support, used the app for over 12 months and very happy with everything, would definitely recommend

Pick Yo Mix
United Kingdom
Over 1 year using the app
FireApps replied April 2, 2021

Hi Alex,

This is Harry from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

December 19, 2018

Super easy to use app, but the customer service from these guys really stands out as being some of the best I've experienced with a shopify app developer

bluegreenco
United Kingdom
Over 1 year using the app