Reviews (14,339)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy importation and management of reviews from platforms like AliExpress and Amazon. They value its customization features, ability to differentiate between verified and unverified reviews, and its SEO benefits. The app's review management tools, including the ability to moderate and edit reviews, are highly praised. Automated review request emails have been effective in increasing review numbers. The customer support team is noted for their responsiveness and efficiency.

January 25, 2022

awesome app, and great support. i have been using it for a very long time, and it just works and also they keep adding to the features to make the app better

Adapt Watch
United States
Over 1 year using the app
FireApps replied January 25, 2022

Hi Abdul,

My name's Charles from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

April 11, 2022

gooooooooooooooooooood app and gooooooooooooooooood suuuuuuuuuuuuppoooooort thanks recommend itttttt

Roycog
Germany
Over 1 year using the app
FireApps replied April 13, 2022

Hi Bahaa,

I'm William. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

June 9, 2022

Yes, this product is worth recommending
The customer service team can also help me with the problem.

smvauon
China
Over 1 year using the app
FireApps replied June 12, 2022

Hi Kaike,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

Edited June 18, 2021

Very nice Service they help fast and good! And if you have problems just contact there chat and they help within minutes!

Daggoess.nl
Netherlands
Over 1 year using the app
FireApps replied June 21, 2021

Hi Samrathwir,

My name's Charles from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

August 7, 2022

Shen was very helpful. She knows what you want and knows how to solve problems very quickly. I would recommend using this app.

Jewellery of Joy
United Kingdom
Over 1 year using the app
FireApps replied August 15, 2022

Hi there,

I'm William. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

February 7, 2021

Great app, very easy to use and the support team is extremely responsive and helpful!
Highly recommended - Andy helped me out with a small technical issue on my side super quickly (on a Sunday).

MyPhotoSynergy
United Kingdom
Over 1 year using the app
FireApps replied February 8, 2021

Hi there,

Here's Felix from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Felix
Ali Reviews - Product Reviews Support Team

July 9, 2022

I had trouble with setting up my review widget because I am new to this platform. Scarlet was the most helpful customer service ever! Super fast and she knows everything. Thank you

endlesslycollection.com
United States
Over 1 year using the app
FireApps replied July 26, 2022

Hi there,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

November 3, 2020

I like the date range review import, and many other features in the import. I wish it can recognize the reviews already imported so that there won't be duplicates by accident.

The Land of Blessings
Canada
Over 1 year using the app
FireApps replied November 3, 2020

Hi there,

Here`s Raymond from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

To avoid duplicated reviews, please kindly make sure that you haven't re-imported reviews for the same product. Because if you did, that duplication issue will be occurred.

The solution is to re-import reviews for that product and select "Remove all imported reviews" function, so it will be automatically remove the old reviews and import reviews again for you without being duplicated.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - Product Reviews Support Team

Edited February 5, 2019

This app has helped so much in the development of my store. We sell high ticket products and it is hard to build trust without previous customer reviews. With this app I was able to load real reviews from my manufacturer onto my site.
This helped increase my sales in the beginning phases tremendously.

Great app!

-Josh
https://www.mydearsexdoll.com/

Sunscreen Adventures
United States
Over 1 year using the app
February 25, 2021

Great service! Customer support is helpful, load times are fast even with images, and installation was an absolute breeze

Kessela
United States
Over 1 year using the app
FireApps replied February 25, 2021

Hi there,

My name's Skylar from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Skylar
Ali Reviews - Product Reviews Support Team