Reviews (14,326)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy importation and management of reviews from platforms like AliExpress and Amazon. They value its customization features, ability to differentiate between verified and unverified reviews, and its SEO benefits. The app's review management tools, including the ability to moderate and edit reviews, are highly praised. Automated review request emails have been effective in increasing review numbers. The customer support team is noted for their responsiveness and efficiency.

October 2, 2022

Great customer service. Jaxber helped me use this app and answer all my questions. Highly recommend

BasketNails
United States
12 months using the app
FireApps replied October 4, 2022

Hi Christin,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

October 10, 2019

One of the best support services I have received from all Shopify Apps. Thank you to Petey from support for the prompt and extensive assistance.

NAZAKI ONLINE
Malaysia
12 months using the app
January 2, 2023

Love the customer support, they contacted me first and helped to fix some issues. Also they suggested a few improvements

TechnoAnt
Poland
12 months using the app
FireApps replied January 3, 2023

Hi there,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

January 28, 2021

Really good app!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

JavierShop
Chile
12 months using the app
FireApps replied January 28, 2021

Hi there,

My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Product Reviews Support Team

January 29, 2018

Very easy to use! Uploaded it and was using it immediately. Found it helped the look of my store too. Yeah!!!!!!!!!!!!1

Catsgeneralstore
United States
12 months using the app
Edited May 22, 2020

The app is great so far and Muffin helped me in setting up, thanks so much...........................

Paw Unleashed
Australia
12 months using the app
FireApps replied October 7, 2020

Hi there,

Here's Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team

November 11, 2022

Shiro was a great help and they are always on hand to assist! The app is helping our customers have confidence in our brand and for us to receive feedback.

OOTO CLOTHING
United Kingdom
12 months using the app
FireApps replied November 15, 2022

Hi Corrie,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

September 19, 2023

Service reps are very helpful

Ocklawaha Outpost
United States
7 months using the app
FireApps replied September 22, 2023

Hi MORGAN,

Here's Miranda from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews by OneCommerce

September 28, 2022

Took over 15 min to take through care of me making sure I got everything squared away 1000% recommend!!!

Towel Pop 2022™
United States
12 months using the app
FireApps replied October 4, 2022

Hi Richard,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

June 4, 2018

I have the free version. Very easy to use, managed to import lots of reviews straight away to add social proof to my website. Could maybe do with being able to select more in-depth reviews rather than getting what comes though.

Select Sporting Goods
United Kingdom
12 months using the app