Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,539)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews easily from platforms like AliExpress and Amazon, enhancing product credibility and boosting sales. They commend the exceptional customer support, especially noting staff members like Joliann, Victoria, and Comei for their responsiveness. The app is appreciated for its user-friendly interface, customization options that align with various store themes, and smooth integration with tools like DSers and Shopify. Merchants consider it a valuable asset for e-commerce, offering good value for money by increasing customer trust and sales.

June 25, 2022

very helpful app and supportive great for my business on Shopify. Thank you you guys Thank youThank youThank you

MoonChildWorld
Vietnam
About 1 year using the app
FireApps replied June 27, 2022

Hi Duong,

Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

June 25, 2021

Support is Amazing! Quickly done of my requests to fit my theme in a matter of hours. I really love the aesthetics of how the reviews are displayed. My fav feature is automated reviews request for post-purchases.

FCOUP
Singapore
About 1 year using the app
FireApps replied June 28, 2021

Hi Paing,

This is Alexander from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

September 1, 2022

A Very good review app and the live support staff are very helpful, Eloise in particular has helped me trouble shoot many issues on my site.

viral life hacks
United Kingdom
About 1 year using the app
May 26, 2022

Helpful staff and quick results. Editing the reviews is a bit time consuming but all together a great app to add to your store.

gb.goldbeauty
United States
About 1 year using the app
FireApps replied May 30, 2022

Hi there,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

February 14, 2023

The team is very responsive. Violette was super helpful and solved our bug issue quickly. Thank you!

Landkind
United States
About 1 year using the app
FireApps replied February 14, 2023

Hi Grant,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

Edited October 16, 2020

Nice app! and great support as well. This is the must have app ! thank you Seri and other app developers. Recommended!

swiftstore.co
Spain
About 1 year using the app
FireApps replied October 30, 2019

Hi Altan,

This is Anna from FireApps Customer Service Team, and thanks for using our app.

Firstly, we highly appreciate your feedback to our app. It’s very helpful for us to spend more effort to improve the app better.

With your concern about the function to filter reviews including "seller" in AliExpress, I would like to inform that we have this function in our app, and it’s the feature “Skip Import Reviews With Keyword” in General Settings.

Please help me refer to the following link for more details about this useful function:
https://help.fireapps.io/en/articles/2001339-how-can-i-hide-the-keywords-that-i-don-t-want-to-show

Also we have been contacting via chat box, so please feel free to let me know if you need any further support.

Thank you so much!

Best Regards,
Anna

Edited February 4, 2021

nice app . The customer service is very good and the service is very timely!The best comment plugin I have ever used.

KALLASHOP
China
About 1 year using the app
FireApps replied February 4, 2021

Hi there,

I'm Yung from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Yung
Ali Reviews - Product Reviews Support Team

December 21, 2022

Highly recommend. Perfect customer service everytime. Easy to use, quick, reliable. The new update is awesome

bubby bag
Australia
About 1 year using the app
FireApps replied December 22, 2022

Hi Jake,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

Edited June 16, 2022

To who it may concern:
I just got help from Shen regarding my store theme. Shen was wonderful. Shen not only has my thanks but my commendation. Blessings!!! David Kane

Jane's Island
United States
About 1 year using the app
FireApps replied November 24, 2021

Hi David,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

Edited September 16, 2021

In general great service! I appreciate the translation option as well the flexibility where to integrate the snippet. One point less for design but this is only my taste.

Minifanti
Germany
About 1 year using the app
FireApps replied May 6, 2021

Hi Katrin,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your comments, we're really happy to know that you love our latest updated version as Ali Reviews.

Regarding to your concern, we have noted your point and forwarded to concern team to improve it for the next release. In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team