Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options. Key features include automatic review updates, differentiation between verified and unverified reviews, and review management tools. The customer support team is praised for their efficiency. Merchants report increased customer confidence, improved conversion rates, and better search engine rankings. The ability to import and adjust customer reviews is also seen as a significant benefit.

October 24, 2020

Great app, great design, awesome customer support and overall good experience. Lisa was very helpful, thanks

LuxVac
Morocco
Almost 2 years using the app
FireApps replied October 24, 2020

Hi there,

Here's Raymond from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - Product Reviews Support Team

June 5, 2021

Easy, professional, good-looking! I believe the JS file is a bit big, which decreases the performance of the page, but still, it's really important and does its job pretty well

Hikoncepts
United States
Almost 2 years using the app
FireApps replied June 6, 2021

Hi Gevorg,

I'm Laverna from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Laverna
Ali Reviews - Product Reviews Support Team

October 15, 2018

Great support from Loey and Elly. A must to add app. Just recently upgraded to unlimited for bulk update. Hope this month will give me better result. Support My website Arch2shop.com

Arch2shop.com
Malaysia
Almost 2 years using the app
Edited January 4, 2022

I've needed tech support a few times with this mob. They respond right away and fix any issues your having then and there. Highly recommended!

The Furry Nomad
Australia
Almost 2 years using the app
FireApps replied May 27, 2021

Hi Tobias,

My name's Wilson from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Wilson
Ali Reviews - Product Reviews Support Team

April 24, 2021

great product, excellent customer service. We use it frequently to provide customer reviews. The picture features help a lot.

Hoyden
United States
Almost 2 years using the app
FireApps replied April 25, 2021

Hi Alison,

Here's Lauren from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lauren
Ali Reviews - Product Reviews Support Team

January 28, 2022

Love this app! Reviews get displayed to customers in a very nice way and their management is super easy. Also the GemPages integration makes this app even better! Love it. We use it since day one.

HeyBeautie
Germany
Almost 2 years using the app
FireApps replied February 1, 2022

Hi Barnabas,

Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

November 14, 2021

We've used this app for a while now and love it. It's reliable and easy to use. Anytime we have an issue the support team fixes it without a hitch. We'd like to thank Andy who's helped reposition the reviews on our product pages. Couldn't be more happy. Highly recommend!

Pet Cuddles
Australia
Almost 2 years using the app
FireApps replied November 16, 2021

Hi Tony,

Here's Jocasta from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocasta
Ali Reviews - Product Reviews Support Team

March 4, 2021

Great support from Jennifer on the live chat to enable star ratings, thank you to Jennifer and the team for the excellent support.

ubergrabs
United Kingdom
Almost 2 years using the app
FireApps replied March 5, 2021

Hi there,

I'm Noah from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for latest news regarding Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Noah
Ali Reviews - Product Reviews Support Team

March 24, 2022

Thank you for your help Lisa. Great app! I recommend to anyone that is looks awesome, useful and very easy.

Petguin
United States
Almost 2 years using the app
FireApps replied March 25, 2022

Hi Ibrahim,

I'm Louisa. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Louisa
Ali Reviews - Product Reviews Support Team

June 27, 2022

Customer service during installation is awesome, super helpful and fast! :) I'm excited to see how the app performs!

Japandi Supply House
United States
Almost 2 years using the app
FireApps replied June 29, 2022

Hi Emily,

I'm Keva. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews - Product Reviews Support Team