Reviews (14,331)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy importation and management of reviews from platforms like AliExpress and Amazon. They value its customization features, ability to differentiate between verified and unverified reviews, and its SEO benefits. The app's review management tools, including the ability to moderate and edit reviews, are highly praised. Automated review request emails have been effective in increasing review numbers. The customer support team is noted for their responsiveness and efficiency.

October 30, 2021

works as intended and when things didnt go so well i recieved excellent support from the support team and got my issues fixed in no time

AnimeMarkets.com
Netherlands
About 1 year using the app
FireApps replied November 2, 2021

Hi Kenan,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

October 12, 2019

very great and helpful , i am happy with it very great and helpful , i am happy with itvery great and helpful , i am happy with it

Bangsontarget
United States
About 1 year using the app
Edited October 1, 2021

Great app so far, found a couple of problems but fast and easy resolved by one of the support members will review more in the future, exceptional service Anna thank you so much.

D&A
United Kingdom
About 1 year using the app
Edited September 12, 2020

This is a great app, easy to use, flexible and super easy to use. Hands up to the support team who are really helpful

ONIX
Italy
About 1 year using the app
FireApps replied October 1, 2020

Hi there,

This is Andy from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips to have your business getting better and better.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Ali Reviews - Product Reviews Support Team

Edited December 30, 2021

Very good app since it gives my store a touch of professional brand, also the technical service is very good and they are very friendly.
I like very much! I've been using this app for almost 1 year!

6 Onix
United Kingdom
About 1 year using the app
FireApps replied December 31, 2021

Hi Alexandru,

Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

September 30, 2020

It's a usefull app, with a great support service.
Thank you Andy and the rest of the team for your precious help

LIGHTERS CREATIVES
France
About 1 year using the app
FireApps replied October 1, 2020

Hi there,

This is Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to us. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team

March 20, 2022

They were quick to help me with the reinstallation of the application when I changed the theme. They are very competent

Amazona Joyería
Peru
About 1 year using the app
FireApps replied March 21, 2022

Hi Rudy,

I'm William. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

November 13, 2019

Great support from Raymond, Recommended!
Easy to use. but I wish you could duplicate reviews for similar products.
Overall one of the better apps out there

SoftCosts
Australia
About 1 year using the app
Edited January 6, 2021

J'avais un problème avec mon site et l'application Ali Reviews ; et grâce à l'intervention d'Andy d'Ali Reviews, très efficace, maintenant tout refonctionne à merveille. Merci beaucoup au SAV.

Wimineoo
France
About 1 year using the app
FireApps replied January 4, 2021

Hi there,

Here's Jacob from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jacob
Ali Reviews - Product Reviews Support Team

February 26, 2022

I like the way Jennifer helped me out with some app problems. Great. She is very helpful and has patience.

Muglans
Australia
About 1 year using the app
FireApps replied March 1, 2022

Hi Ayush,

I'm Christabel. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews - Product Reviews Support Team