Reviews (14,331)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy importation and management of reviews from platforms like AliExpress and Amazon. They value its customization features, ability to differentiate between verified and unverified reviews, and its SEO benefits. The app's review management tools, including the ability to moderate and edit reviews, are highly praised. Automated review request emails have been effective in increasing review numbers. The customer support team is noted for their responsiveness and efficiency.

August 25, 2018

This works amazingly and super easy to use!

Diy Dynamic
Hong Kong SAR
About 1 year using the app
Edited July 20, 2020

Installed this app and was having some issues in integration, technical support were so helpful. They not only did the codes for review box and rating stars for me but also made sure that everything gets in proper place.
Full marks to the customer service received from Muffin. Thank you.

Joriya
Saudi Arabia
About 1 year using the app
FireApps replied October 2, 2020

Hi there,

My name's Muffin from Ali Reviews - Review App Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Review App Support Team

November 11, 2022

Shiro, in OneCommerce, has a great attitude and willingness to help when I was having trouble connecting to the Shopify product page. Still trying.

Kryptonite
United States
About 1 year using the app
FireApps replied November 15, 2022

Hi Sabrina,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

Edited April 20, 2020

Great app! You can add a review section on product page , collection page and home page. The customers can add a photo of the product too. Very helpful and is easy to set up. Highly recommend.

www.pukkagifts.uk

Pukka Gifts
United Kingdom
About 1 year using the app
FireApps replied October 8, 2020

Hi there,

My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Product Reviews Support Team

Edited September 5, 2021

I like this app so much, it helps me to support my work soooooooooooooooooooooooowellllllllllllllllllllllllllllllllllllllllllllllllllllllllll

POLNUTTA
Thailand
About 1 year using the app
FireApps replied September 6, 2021

Hi NUTTAPOL,

I'm Nolan from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Nolan
Ali Reviews - Product Reviews Support Team

July 26, 2022

Really helpful and super easy to do, and the support is quick and very helpful! Thank you again for the help!

Allplushies
United Kingdom
About 1 year using the app
FireApps replied August 15, 2022

Hi there,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

August 5, 2022

Magnifique application, je recommande vivement cette application. le service est de qualité et le service client est présent.

EMAKUJITIA
France
About 1 year using the app
FireApps replied August 15, 2022

Hi there,

This is Harry. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

December 11, 2021

So good to use The support team is very reliable. I have been using this app for more than two years. It is very stable and keeps updated to adapt to more and more demands

Cherrybetty
Hong Kong SAR
About 1 year using the app
FireApps replied December 15, 2021

Hi Yuan,

I'm Louisa from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Louisa
Ali Reviews - Product Reviews Support Team

May 27, 2022

Perfect App with a very well and fast working support.
I use it combined with gempages and its integrations is very easy and working just fine.
Highy recommend the app.

apol
Austria
About 1 year using the app
FireApps replied May 30, 2022

Hi there,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

May 5, 2022

Great customer service and support. There is a reason they are on every top 10 review list out there.

cannauspicious
United States
About 1 year using the app
FireApps replied May 5, 2022

Hi Raichle,

Here's Phoebe. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Phoebe
Ali Reviews - Product Reviews Support Team