Reviews (14,339)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy importation and management of reviews from platforms like AliExpress and Amazon. They value its customization features, ability to differentiate between verified and unverified reviews, and its SEO benefits. The app's review management tools, including the ability to moderate and edit reviews, are highly praised. Automated review request emails have been effective in increasing review numbers. The customer support team is noted for their responsiveness and efficiency.

August 31, 2018

This is a great app. Importing reviews is so nice because it assures the customer that they are buying a nice product. I think that is obvious though.

Ken from Ali Reviews is an expert and very nice. What I love about being their client is that the response times are so minimal and they get to work right away. The communication is top notch and they get back to you within minutes when they are in the office. They also work very quickly and know exactly what they are doing.

I was having some trouble getting it to work on my site because I am no expert. They simply logged into my account on a staff account and fixed it with in minutes. I would recommend this app to anyone.

Kjlb
United States
8 months using the app
June 28, 2022

Muito bom para trazer seriedade e confiança à loja, o suporte deles é bem rápido e pratico, recomendo.

Resolveasy!
Brazil
8 months using the app
FireApps replied June 30, 2022

Hi Matheus,

I'm William. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

Edited June 18, 2023

5 stars for Lweis! He is incredible and helped me when i didnt know i needed help. This chat support is a life saver!

Kaydotsy
United States
8 months using the app
FireApps replied January 3, 2023

Hi Charly,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

October 20, 2019

I used this app for about 5/6 months, It's great for all the features they provide, and the customer support is also fantastic, thanks Andy for helping me and giving me tips to improve my store ;)

Herbeevore
France
8 months using the app
Edited June 22, 2023

Very useful app for collecting customer reviews, you can edit anything you want there and if you have any problems customer support will help you to fix them.

NovoPrekes
Lithuania
8 months using the app
FireApps replied June 27, 2023

Hi Arturas,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

November 24, 2020

I contacted to te sopport of Aliexpres Reviews and Andy from FireApps Customer Support team solve my problem obout integrate the reviews in my new theme.
Excelent work!

ENCHUFALOS
Spain
8 months using the app
FireApps replied November 24, 2020

Hi there,

Here's Raymond from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - Product Reviews Support Team

October 1, 2020

Still need to use the app fully, but Petey and Lisa have been very helpful in setting up the app so it shows the star rating on all pages - product, home, listing. Great communication, and a lot of help.
Thank you

B.SOLEFUL
United Kingdom
8 months using the app
FireApps replied October 1, 2020

Hi there,

My name's Muffin from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using Ali Reviews and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Ali Reviews - Product Reviews Support Team

November 23, 2018

Makes it super easy to add social proof to your Shopify site. Runs smooth and the menus are simple and easy to navigate

wristmas
United States
8 months using the app
April 7, 2020

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

funeasytrade
Thailand
8 months using the app
June 6, 2018

Great app for adding reviews to your store.

Jusfitbits
United Kingdom
8 months using the app