Reviews (14,325)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy importation and management of reviews from platforms like AliExpress and Amazon. They value its customization features, ability to differentiate between verified and unverified reviews, and its SEO benefits. The app's review management tools, including the ability to moderate and edit reviews, are highly praised. Automated review request emails have been effective in increasing review numbers. The customer support team is noted for their responsiveness and efficiency.

June 21, 2018

I just love this app! i use to import reviews manually, now i don't have to.

Quirkyfind1
United States
7 months using the app
January 29, 2023

Super helpful, i don't need to worry about people not buying the products since there are positive reviews now on my website, thank you!!!

Samuraitech
United States
7 months using the app
FireApps replied January 30, 2023

Hi Bakir,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

December 6, 2017

Just started using, Can only add reviews for 1 product for free else it's $9 month but isn't much when most people but items due to reading reviews and apart from having to add the URL it is easy enough to use.

Kamicao
United Kingdom
7 months using the app
Edited March 19, 2021

Support hyper réactif je suis très satisfaite, si besoin je ferai appel à vous sans aucun problème merci encore

JOLYROSE
France
7 months using the app
FireApps replied December 27, 2020

Hi there,

I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Ali Reviews - Product Reviews Support Team

March 20, 2018

I love this app coz most of my items are from aliexpress.. but they'll increase the review limit for free plan say less than 100 instead of 5..

Ineedwireless Com
Philippines
7 months using the app
Edited May 6, 2020

Such an amazing app ! always used it for my stores
And thank you so much Seri for the amazing support ! :)

Fallansters
Morocco
7 months using the app
FireApps replied October 7, 2020

Hi there,

This is Petey from Ali Reviews - Photo Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Ali Reviews - Photo Reviews Support Team

Edited June 20, 2021

Very good customer service. Thank you! They Did a gerat job helping me through the process of adding stars. Best App so far.

SkinCare
Germany
7 months using the app
FireApps replied May 9, 2021

Hi there,

Here's Murphy from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Murphy
Ali Reviews - Product Reviews Support Team

September 26, 2021

Thank you for your support, they solved my question very quickly, without them I would not have coped, everything was set up and works great !!!

If Soul
United States
7 months using the app
FireApps replied September 27, 2021

Hi Irina,

This is Stephen from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Ali Reviews - Product Reviews Support Team

May 12, 2022

I highly recommend this service, I had some problems but the support helped me quickly. Thank you very much!

Loja Next Futura
Brazil
7 months using the app
FireApps replied May 13, 2022

Hi there,

I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

February 23, 2023

Suporte excelente, responde muito rápido, uma pena não responderem em português, mas mesmo com essa limitação um app excelente.

Cinto de Utilidades
Brazil
7 months using the app
FireApps replied February 28, 2023

Hi there,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce