Reviews (14,325)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy importation and management of reviews from platforms like AliExpress and Amazon. They value its customization features, ability to differentiate between verified and unverified reviews, and its SEO benefits. The app's review management tools, including the ability to moderate and edit reviews, are highly praised. Automated review request emails have been effective in increasing review numbers. The customer support team is noted for their responsiveness and efficiency.

April 24, 2022

This review app is very helpful and it works great for me. I wish there was a plan that was in between the basic and the next one.

Bahama Bottoms
United States
7 months using the app
FireApps replied April 26, 2022

Hi Thomas,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

June 1, 2021

Great service, easy to use very helpful people when solving issues its very handy and really easy to customise your widgets

ZERO Lumination
United Kingdom
7 months using the app
FireApps replied June 2, 2021

Hi Nye,

This is Donna from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews - Product Reviews Support Team

September 2, 2023

Impressive product. Very straightforward and amazing support (Pauline!)

VéndemeAlgo
Spain
5 months using the app
FireApps replied September 7, 2023

Hi there,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

August 7, 2019

Really great App, elegant, easy to work with. Customer support immediate. Thank you!All recommendations!

Trendy21Store
Serbia
7 months using the app
February 28, 2021

I like this app. The only problem is that it was difficult getting my head around it at first. Once you know how to use it, it is easy to use

SooCOMFY
United Kingdom
7 months using the app
FireApps replied March 1, 2021

Hi there,

I'm Mason from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app. As you said that "The only problem is that it was difficult getting my head around it", please let my colleague who are taking your case know, so they can help you further.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

Best Regards
Mason
Ali Reviews - Product Reviews Support Team

Edited August 4, 2020

Excelente aplicación, es de gran ayuda , muy rápida y fácil de configurar ,la recomiendo al 100% ....

Melopilloya
United States
7 months using the app
FireApps replied October 7, 2020

Hi there,

I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Reviews - Product Reviews Support Team

Edited January 31, 2023

5*, great app, easy yo use, and the customer support is fabulous! looking forward in working with them. good luck everybody.

raduveram
Romania
7 months using the app
FireApps replied February 1, 2023

Hi Andrei,

I'm Louisa from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Louisa
Ali Reviews by OneCommerce

Edited August 4, 2020

Amazing Customer Support. I spent an hour with their customer service rep, Muffin, integrating Ali into my website. I don't think I've ever had customer service like that. Honestly, very patient with my lack of coding knowledge and answered all my questions with joy.

EDIT: I had to switch Shopify themes and SERI was able to go into my code and put it all together. Great app, great team, great customer service.

EDIT 2.0: Had a few technical difficulties and Jennifer stepped in and fixed everything perfectly. Job well done team AliExpress.

All Goods Man
United States
7 months using the app
FireApps replied October 7, 2020

Hi there,

I'm Johnson from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Johnson
Ali Reviews - Product Reviews Support Team

May 22, 2022

usei a app hoje pela primeira vez com ajuda da assistente , que resulto muito bem exelete trabalho feito por ela

Woman-creative
Portugal
7 months using the app
FireApps replied May 24, 2022

Hi Sandra,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

September 17, 2020

I appreciate the sympathie of the team, the time they take to help me for understanding the app and add some specificities. Very helpful

Homedeals.se
Netherlands
7 months using the app
FireApps replied September 29, 2020

Hi there,

Here Kate from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your feedback.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kate
Ali Reviews - Product Reviews Support Team