Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options. Key features include automatic review updates, differentiation between verified and unverified reviews, and review management tools. The customer support team is praised for their efficiency. Merchants report increased customer confidence, improved conversion rates, and better search engine rankings. The ability to import and adjust customer reviews is also seen as a significant benefit.

March 7, 2021

I used this app to help import reviews from aliexpress. The app works at intended and the customer support is good.

Stress Free Bee
Canada
9 months using the app
FireApps replied March 7, 2021

Hi there,

Here's Kyle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews 6.0

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

March 21, 2022

I enjoy the neat design and that you can filter out aliexpress shopper name / other components you don't want to appear on your reviews. Also the customer service is great. Jennifer helped me quickly resolve my product rating visibility which was awesome. Only issue is I wish the bulk editing was available on the basic paid version, as there are soooo many reviews and it's a lot of work for those with many products to sort them out individual. May not be worthwhile to some who don't have time to do this to have a lot of reviews that will appear on their website talking about aliexpress or titled aliexpress shopper. I think this feature can be a deal breaker for people using the app.

She For Medicine
United States
9 months using the app
FireApps replied March 24, 2022

Hi Ndeipala,

My name's Fiona. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews - Product Reviews Support Team

August 31, 2021

Great app and excellent customer support! I had a chance to try different apps for reviews. However, this is probably the easiest.

BimboBag
Italy
9 months using the app
FireApps replied September 1, 2021

Hi Alessio,

I'm Roderick from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Roderick
Ali Reviews - Product Reviews Support Team

May 27, 2022

Muito bom o app! Gostei muito do atendimento da empresa, funciona bem demais, o suporte é magnifico! Parabéns!

Maigrir Brasil
Brazil
9 months using the app
FireApps replied May 30, 2022

Hi Anilo,

I'm Christabel. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews - Product Reviews Support Team

Edited July 11, 2021

Ainda estou me adaptando com o aplicativo, mas me parece uma plataforma bem ampla e acessível, com ferramentas essenciais. Gosto de usar o aplicativo, acho essencial na minha empresa.

Cirandinhaa Moda Infantil
Brazil
9 months using the app
FireApps replied March 19, 2021

Hi Lucas,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

January 22, 2020

Perfect app for my store, and the support is also perfect! They support you 24/7 and will help you till your problem is solved!

LilPuffy
Netherlands
9 months using the app
March 29, 2022

Exactly what I was looking for! I received very fast responses from the customer help when I ran into an issue. Chouxie was very helpful!

Birch Craft & Co.
United States
9 months using the app
FireApps replied March 30, 2022

Hi Morgan,

Here's Erica. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews - Product Reviews Support Team

February 19, 2019

super easy to use! love having reviews on my store. I Recommend fully. Quality ads on the free version,

Circle Cross Trading
United States
9 months using the app
May 15, 2022

Awesome Customer Support!
I Really love this App !
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Babymooov
United States
9 months using the app
FireApps replied May 16, 2022

Hi Arif,

Here's Kyle. Thank you so much for your greathearted review of Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to Ali Reviews at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews - Product Reviews Support Team

July 28, 2020

It is really good and developed software. Jennifer helped me out with my questions. Thanks

Homescape
Canada
9 months using the app
FireApps replied October 2, 2020

Hi there,

I'm Kate from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Ali Reviews - Product Reviews Support Team