Reviews (14,346)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy importation and management of reviews from platforms like AliExpress and Amazon. They value its customization features, ability to differentiate between verified and unverified reviews, and its SEO benefits. The app's review management tools, including the ability to moderate and edit reviews, are highly praised. Automated review request emails have been effective in increasing review numbers. The customer support team is noted for their responsiveness and efficiency.

June 18, 2021

Amazing customer service, Andy found and explained the solution to my problem very quickly, highly recommend . 11/10 !!!!!

Plant Tie
United Kingdom
8 months using the app
FireApps replied June 21, 2021

Hi James,

I'm Thomas from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you about The New Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://alireviews.io/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

October 4, 2020

Andy was really great In helping me fix my problem of the reviews not showing up on my store he did it swiftly and I'm quite impressed thank you

tryilluminate
United Kingdom
8 months using the app
FireApps replied October 4, 2020

Hi there,

Here's Lynn from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Product Reviews Support Team

March 30, 2022

Im very happy with this app and support they provide, Lisas a legend. I dont think I would change much about the app

Sanforie
Czechia
8 months using the app
FireApps replied April 1, 2022

Hi Jan,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

July 23, 2018

Awesome!! Love this app, it works amazing!

Snoresolvers
United States
8 months using the app
January 1, 2021

I was very lucky to receive a highly talented consultant in the Ali Reviews - Product Reviews app to assist me in optimising the app to it's full potential. Thank you!!! :-D

5th Element Skin
Australia
8 months using the app
FireApps replied January 3, 2021

Hi there,

Here's Edric from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Edric
Ali Reviews - Product Reviews Support Team

April 25, 2022

O aplicativo é muito fácil de configurar, a interface é linda e o suporte é extremamente rápido e eficiente. Em todos os momentos que precisei dele, me deram muita atenção e resolveram todos os meus problemas/dúvidas. The app is very easy to set up, the interface is beautiful, and the support is extremely fast and efficient. Whenever I needed him, he gave me a lot of attention and solved all my problems/doubts.

Infinite Ofertas
Brazil
8 months using the app
FireApps replied April 27, 2022

Hi Guilherme,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

Edited March 4, 2020

The app service is good and can help solve many problems。

Barkace
China
8 months using the app
January 12, 2022

gosto muito de usar o aplicativo e sou muito bem atendido pelo suporte gostei demais vale muito apena

lojabrazilian
Brazil
8 months using the app
FireApps replied January 13, 2022

Hi CARLOS,

Here's Erica from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Erica
Ali Reviews - Product Reviews Support Team

March 26, 2021

great app, works for all our themes and very fast and reliable support :) had a bigger problem what was solved in 20 minutes. great!

30tee
Germany
8 months using the app
FireApps replied March 28, 2021

Hi there,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

Edited October 14, 2022

Jaxber was really professional and of great assistance. He even went the extra mile with providing a link on how to improve my store website. Thanks!

Hyvega
United States
8 months using the app
FireApps replied October 11, 2022

Hi Harold,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce