Reviews (14,346)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy importation and management of reviews from platforms like AliExpress and Amazon. They value its customization features, ability to differentiate between verified and unverified reviews, and its SEO benefits. The app's review management tools, including the ability to moderate and edit reviews, are highly praised. Automated review request emails have been effective in increasing review numbers. The customer support team is noted for their responsiveness and efficiency.

November 25, 2019

When I needed support it was easily found. Jenifer was at the other end of the chat line and understood the problem right away. She tried to direct me to solution and when it failed she sort further technical assistance. This solved the problem and she followed up with me to check I was happy.

Woof!
Australia
8 months using the app
November 15, 2022

The lady who helped me was Tailor she was super kind and friendly. she helped me super fast and was really quick with her response. I really hope she can help everyone because shes amazing

Everything tastic
United Kingdom
8 months using the app
FireApps replied November 18, 2022

Hi Iqra,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

June 18, 2021

i just downloaded the app and they did set it up for me, great customer service, Andy from the support team is a great guy, highly recommend this app and their support team!!

CSTpro
United States
8 months using the app
FireApps replied June 21, 2021

Hi Jhony,

Here's Belle from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Belle
Ali Reviews - Product Reviews Support Team

August 18, 2022

Ótimo app, o design é limpo e eficiente. Fácil de utilizar e o suporte é excelente! Recomendo muito!

Loja Serve Bem
Brazil
8 months using the app
Edited March 3, 2021

I used this app to help me import reviews, worked amazing with 1 to 1 support on a live call with the team. Showed me exactly what was wrong and how to fix any bugs. A amazing service would definitely recommend !

FlighTops
United Kingdom
8 months using the app
FireApps replied March 3, 2021

Hi there,

I'm Oliver from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Oliver
Ali Reviews - Product Reviews Support Team

November 27, 2022

leur SAV est vraiment génial il prenne le temps de comprendre ce qu'il faut faire et le mettent en place très rapidement je conseille cette app !

gbarrancos-pro
France
8 months using the app
FireApps replied November 29, 2022

Hi Gregoire,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

November 20, 2022

she super kindly.. I really liked how she helped me, I hope If I can reach out to her anytime I need to help

moroly
Jordan
8 months using the app
FireApps replied November 22, 2022

Hi Asma,

This is Donna from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews by OneCommerce

April 22, 2021

This is the best review app i have used so far, its very simple to use, easy to import reviews from Aliexpress and super easy for customers to leave reviews on the website. I have 2 stores I use Alireview in both and recommend it to everybody!
They have really good customer service as well

Wayshore
United States
8 months using the app
FireApps replied April 22, 2021

Hi Johnson,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

January 12, 2022

Thee Best reviews app, super complete and optimized, as well as being very customizable!!!!!!!!!!!!!

AVB do Brasil
Brazil
8 months using the app
FireApps replied January 13, 2022

Hi Wiliam,

This is Miranda from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews - Product Reviews Support Team

January 3, 2020

App works great. I needed some assistance to get it working and Andy was right on top of it and got everything working in a hurry.
Thanks again.
Carter

Barley Dean's Outdoors
United States
8 months using the app