Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Merchants commend the responsive customer support and clear interface. They report increased customer confidence, conversion rates, and improved SEO rankings. The app's automated review request emails and review management tools are also appreciated.

September 27, 2023

The app is great and the staff is even greater! Amazing costumer support, highly recommended and keep it up guys!

HaruKaitoShop
Japan
4 months using the app
FireApps replied October 4, 2023

Hi there,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

October 12, 2023

great service by Eleanor thank you very much

Cat And Toy
Israel
3 months using the app
FireApps replied October 17, 2023

Hi there,

This is Brian from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Brian
Ali Reviews by OneCommerce

September 6, 2023

I had no idea what I was doing or how this tool worked (I was referred), but I used the chat support and it was one of the best chat's I have ever done! Very patient and was able to troubleshoot in a very simple way and got me up and going and explained everything. I will ABSOLUTELY recommend Ali Reviews - thank you Flora!

LoopScrub
Canada
26 days using the app
FireApps replied September 12, 2023

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

April 17, 2023

AliReviews is a game-changing solution that can transform your online store by making it more attractive and customer-focused. This all-in-one platform is designed to help you collect, manage, and showcase impactful reviews in multiple ways. Whether you have a small store or a large one, AliReviews by OneCommerce can help you get more reviews, reduce cart abandonment, and drive conversions.

One of the standout features of AliReviews is its stunning widgets that can be added to any page of your online store. These widgets are customizable and can be tailored to match your brand's look and feel. They make it easy to showcase your product reviews, so your customers can see what others have to say about your products.

With AliReviews, you can easily collect reviews and customer photos via email, SMS, QR code, or incentives. This means that you can automate the review collection process and save time while increasing your store's credibility. The platform also integrates with popular marketplaces like AliExpress, Amazon, DSers, and Ali Orders, allowing you to import reviews from these platforms directly into your online store.

One of the most powerful features of AliReviews is its ability to use customer behavior data to show relevant reviews. By analyzing data such as items in the cart and viewed products, the platform can display the right reviews to the right customers, increasing the likelihood of conversion. This means that you can reduce cart abandonment and increase sales by showing the most relevant reviews to your customers.

Finally, AliReviews makes it easy to share your reviews on social media platforms like Facebook, Twitter, and Instagram. This can help increase your store's organic traffic, as more people will see your reviews and be encouraged to visit your online store.

Overall, AliReviews is an excellent solution for any online store looking to improve its customer experience, increase conversions, and build credibility. With its customizable widgets, automated review collection, relevant review display, and social media integration, AliReviews is a must-have tool for any online business.

lovelybabes
France
3 months using the app
FireApps replied April 18, 2023

Hi there,

This is Bernice from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews by OneCommerce

September 25, 2023

cris was amazing! he help me for more than an hour with my problem.

PurePurc
Netherlands
9 months using the app
FireApps replied September 28, 2023

Hi Ali,

This is Alexander from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews by OneCommerce

January 14, 2024

good service

Jykovibe
France
About 2 hours using the app
FireApps replied January 17, 2024

Hi Vincent,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

August 8, 2023

Bo was extremely kind and helpful when I was having some trouble getting the features of this app to show on my website. I love the layout options, even with the most basic plan, and am looking forward to upgrading my plan and accessing all of the better features as my shop grows

Sugar Shine
Egypt
3 months using the app
FireApps replied August 17, 2023

Hi there,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

September 26, 2023

Thank you Raymond for your help. The problem I had is now solved and now I get the reviews via email as expected

DENTEISHA
Mexico
2 months using the app
FireApps replied September 28, 2023

Hi RENE,

My name's Charles from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews by OneCommerce

February 1, 2024

super

Hepistore.com
United States
About 2 hours using the app
FireApps replied February 6, 2024

Hi there,

Here's James from Ali Reviews. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://onecommerce.io/blog/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews by OneCommerce

September 30, 2023

Very Good support team. I would like to commend Cris for his great communication and coordination skills with the Tech team, helping me out on widget customization process.

The Kism Lab
Hong Kong SAR
3 months using the app
FireApps replied October 4, 2023

Hi Chun,

This is Donna from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Donna
Ali Reviews by OneCommerce