Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

April 27, 2022

I have to admit it Ali Reviews might be the best app to import and beautifully show reviews on your website! Really easy to use, fast and efficient and delivers exactly what you would expect. The customer service is amazing, thanks to Lisa for guiding me through the app. Really recommended!

Universally Original
Spain
7 months using the app
FireApps replied May 3, 2022

Hi Mustafa,

This is Alexander. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Alexander
Ali Reviews - Product Reviews Support Team

January 8, 2020

I only just added the app, but so far I'm very happy with it! Its very easy to use & click around to find what I need.
I got a bit stuck on removing the customers country flags from reviews (As I only ship to Australia & most of the reviews were from overseas) I jumped onto the Ali Reviews chat & they got back to me really quickly. Andy was very helpful & even looked at my site & made a couple of suggestions of where I could improve using Ali Reviews. I was able to implement the suggestions really quickly & now my store looks even better.

As I am new to drop shipping I really appreciated the personalised help!

So far so good! Thanks team.

Black Mulberry Co.
Australia
7 months using the app
January 6, 2023

I would recommend this app because it helps you import reviews with ease and along with that you have someone who helps you with the process.

Women's Clothing and Fashion
United States
7 months using the app
FireApps replied January 9, 2023

Hi Riley,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

August 12, 2019

I used the app to show proof of customer satisfaction in reviews. Great service for my business improvement

Dynowin
United States
7 months using the app
July 6, 2018

Took a little bit to get used to it. And the cost is a little high considering I have to search each url myself. But its worth it to have social proof that might increase my conversions AND to have a platform where my customers can now leave reviews. All in all very satisfied.

Kcbells
United States
7 months using the app
Edited October 29, 2022

Amber has given incredible support to us during our installation of Ali Reviews. She's helped us so much with getting to understand and coding our website,

SILKOOT
Sweden
7 months using the app
FireApps replied October 31, 2022

Hi there,

This is Miranda from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews by OneCommerce

Edited May 28, 2023

Brilliant application & Customer support very helpful and professional , i highly recommend it ! , great experience!

Pets Limitless
Ireland
7 months using the app
FireApps replied February 14, 2023

Hi Baha,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

June 3, 2019

Really Nice this app, Ali Reviews give time and better work! It´s really easy to work and fast import reviews!

pointdasnovidades
Brazil
7 months using the app
October 8, 2022

Im brand new to this app but immediately I got help from Dante and he answered all of the questions I had,

RizBizz
United States
7 months using the app
FireApps replied October 11, 2022

Hi Caleb,

I'm William from Ali Reviews. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ in relation to the latest news of Ali Reviews and e-commerce useful knowledge

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews by OneCommerce

April 8, 2021

buena aplicación, tuve fallos de funcionamiento y contactando con soporte en 15 minutos me lo solucionaron :)

rimplei
Spain
7 months using the app
FireApps replied April 11, 2021

Hi there,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team