Ali Reviews: Kudosi Reviews

Ali Reviews: Kudosi Reviews

Reviews (14,713)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that allows easy customization and display of customer reviews, enhancing brand aesthetics. They praise its seamless integration with DSers and AliExpress for straightforward review imports and commend the responsive customer support. The app's AI features for finding similar products and its reliability in showcasing reviews effectively are also highlighted as key benefits, improving customer trust and conversion rates.

Edited October 12, 2020

Good app, great customer service. Customer service staff are really awesome. Very kind, friendly, and talented staff. App should be improved, translation setting, selected countries setting, etc, Import Settings are not working properly, whatever we put as settings, the app pulling out random reviews, but I'm sure these guys will make it work, they're making improvements on the app constantly as I understood.

Hot Gear Hub
Canada
5 months using the app
FireApps replied October 12, 2020

Hi there,

I'm John from Ali Reviews - Product Reviews Customer Support Team.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

Related to your concerns as Import Setting, I see you are having an active chat with my colleague as Lisa, please ask them for further support.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
John
Ali Reviews - Product Reviews Support Team

December 24, 2019

très bonne application, j'ai rencontrer un petit problème et le service clients a été plus a l'écoute et ont régler le problème dans les minutes qui ont suivie ! merci Alireviews

bellendra.com
France
5 months using the app
February 24, 2023

Great customer service! A very helpful app, that saved me lots of time. I would highly recommend the app.

Workin
Norway
5 months using the app
FireApps replied February 28, 2023

Hi there,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

July 14, 2021

I used the app. It was easy, but the greatest of all is that they have support and they helped me to manage install the stars for my online store and being there to solve any of my problems and they are so kind.

Ideal decor ID
Albania
5 months using the app
FireApps replied July 15, 2021

Hi Xheni.

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

August 28, 2021

I needed to fix the stars reviews on my site and the Alireviews Team help me kickly and precisly. I'm very happy with the platform.

Ideáliz
Brazil
5 months using the app
FireApps replied August 30, 2021

Hi Dougla,

My name's Timothy from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Ali Reviews - Product Reviews Support Team

June 6, 2022

Jennifer was great, had a small problem and she fixed it really fast, thank you very much, TBH iv been using this app for a wile and I would always recommend it

The Splendid Stores
United Kingdom
5 months using the app
FireApps replied June 8, 2022

Hi Mohammed,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

June 27, 2022

The support was fast and coming up from it self without me even asking for it, and its in generall a good app.

Xinice™
Switzerland
5 months using the app
FireApps replied June 29, 2022

Hi Marco,

My name's Fiona. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews - Product Reviews Support Team

Edited December 19, 2022

Iris with the support team was knowledgeable, helpful, and professional. She was able to help me with the minor issues I had importing reviews. 5/5 stars.

Brovo
United States
5 months using the app
FireApps replied December 21, 2022

Hi Roman,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

June 20, 2021

Muy buena atención al cliente, apenas tuve una duda pregunté y en menos de 5 minutos había un asesor que me guiaba para resolverlo

Jaduba
Chile
5 months using the app
FireApps replied June 21, 2021

Hi Bastian,

Here's Abner from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Abner
Ali Reviews - Product Reviews Support Team

December 21, 2020

Amazing app, easily the best review app out there. The support team is especially helpful, they answer quickly.

Obesis
Singapore
5 months using the app
FireApps replied December 21, 2020

Hi there,

Here's Verity from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Ali Reviews combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Verity
Ali Reviews - Product Reviews Support Team