Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

July 17, 2019

This app helps me to buy my product very faster. it is also ergonomic. However, it would be great if you explain more the ''pending reviews'' option.

Chandelle
Morocco
6 months using the app
FireApps replied July 17, 2019

Hi there,

This is Ken from FireApps Customer Support team, and thanks for your contribution.

Regarding your concern, "Pending Reviews" is a section where you customer will leave review(s), and need confirmation from your side (as approval) in order to be shown on the Reviews box of that certain product.

For setting that thing up, and to let those reviews will be shown here, you should turn off the option "Auto publish reviews" on "Import Settings" section in the left panel, and save it.

In the next time, if you customer leaves a review, you would be able to check it before approving it.

I hope this might be helpful for you, and in case you have any queries later, please feel free to contact us via our live chat, or our email at support@fireapps.io.

Regards,
Ken

February 27, 2022

She handled everything. i didnt click a button and she did all the work for me! Thank you so much for your effort and excellent service

Zaytoona.com
United Arab Emirates
6 months using the app
FireApps replied March 1, 2022

Hi Ahmed,

I'm Louisa. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Louisa
Ali Reviews - Product Reviews Support Team

February 3, 2018

Excellent, easy to use. helps my store. :)

Red Elephant Discounts
United Kingdom
6 months using the app
December 3, 2020

Very useful, Lisa always helps so I say a big THANK YOU ,a lot of options, more to get than you expect !

pelluca
United Kingdom
6 months using the app
FireApps replied December 3, 2020

Hi there,

This is Curtis from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Curtis
Ali Reviews - Product Reviews Support Team

March 21, 2018

Best thing ever,even filters out the none speaking english ones.Although it should have an option for which variants reviews to add

Foodaloo
United Kingdom
6 months using the app
November 28, 2022

One of the best help I have ever gotten in my life, the instruction was direct, simple an very informative. I learned more quicky then I have ever learned. I very much appreciate the support and guidance.

Visionary
United States
6 months using the app
FireApps replied November 29, 2022

Hi Richard,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

May 5, 2022

Amazing customer service! Tailor assisted me and the reply time was incredible, it even took 1 min to fix my issue. Simply amazing!

simplifryco
United States
6 months using the app
FireApps replied May 5, 2022

Hi Mira,

This is Oscar. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

May 13, 2021

Amazing app, and excellent support ! I recommand 100% It is by far the best review application available on Shopify

Mallow
France
6 months using the app
FireApps replied May 14, 2021

Hi Maxime,

Here's Byrne from Ali Reviews - Product Reviews Customer Support Team. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://alireviews.io/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Byrne
Ali Reviews - Product Reviews Support Team

September 13, 2022

I used this app for my shopify storefront. I had the pleasure of getting the best help from Eloise! She was polite, efficient, and gave me lots of tips to help improve my page. Helping me every step of the way and giving me multiple options of how to perform a task or even offering to do it for me! Simply amazing.

My Store
United States
6 months using the app
October 22, 2021

A very handy and simple app for testimonials. The support works professionally and efficiently. I recommend installing.

Makeupstox
United States
6 months using the app
FireApps replied October 25, 2021

Hi Vladimir,

Here's Miranda from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Miranda
Ali Reviews - Product Reviews Support Team