Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

February 23, 2022

very helpful customer service. Good experience so far. helped set up the integration without me asking

Uni.Co store
Australia
6 months using the app
FireApps replied February 24, 2022

Hi Simon,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

Edited July 22, 2020

i needed help transferring my reviews from my old theme to the new so i reached out to customer support. apparently it was a bug that needed fixing, and andy was very communicative, helpful and efficient in getting his hands dirty to solve the issue for me!

thanks mate.

beezdo
Australia
6 months using the app
FireApps replied October 2, 2020

Hi there,

Here's Lynn from Ali Reviews - Review Importer Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Ali Reviews - Review Importer Support Team

September 4, 2020

amazing customer support i didn't even reach out they messaged me and asked me if I needed help with my store and they made it look more professional

Fabalux Skin
United States
6 months using the app
FireApps replied September 30, 2020

Hi there,

Here`s Johnson from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - Product Reviews Support Team

June 26, 2021

I use this app to transfer some reviews from ali express. Everything works good so far and I recommend this for your store.

Casenoob
United States
6 months using the app
FireApps replied June 28, 2021

Hi Danielle,

My name's Orson from Ali Reviews - Product Reviews Customer Support Team. We really appreciate your feedback and comment about your experience when using The New Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://alireviews.io/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Orson
Ali Reviews - Product Reviews Support Team

August 14, 2022

Helped with glitch, really loved how they saw a problem and reached out. Would recommend to new owners.

Uplift Travel
United States
6 months using the app
FireApps replied August 15, 2022

Hi there,

I'm William. Thanks for your positive review of Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://fireapps.io/blog in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

May 9, 2021

It is very easy to use and the customer support is very kind. I had a problem getting the reviews to show up on my page so I contacted someone and they made it a quick and easy experience!

Séduisante
United States
6 months using the app
FireApps replied May 10, 2021

Hi Orion,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

October 26, 2022

me gusto mucho su desempeño y las ganas que tenia de ayudar, pudo ayudarme a solventar todas mis necesitades

Contraentrega
Chile
6 months using the app
FireApps replied October 28, 2022

Hi Byron,

I'm Keva from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews by OneCommerce

June 30, 2021

The product works well, and the customer service staff named Jane helped me a lot. My experience is very good

MRFdesign
China
6 months using the app
FireApps replied June 30, 2021

Hi Allan,

This is Kaylin from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kaylin
Ali Reviews - Product Reviews Support Team

Edited December 21, 2022

Mais uma vez fui muito bem atendido e o problema foi resolvido. Obrigado ao Harwim por solucionar minhas dúvidas!

Lonix Shopping
Brazil
6 months using the app
FireApps replied December 8, 2022

Hi there,

This is Bernice from Ali Reviews. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our OneCommerce website at https://onecommerce.io/blog/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews by OneCommerce

July 16, 2020

The app itself is good & easy to use, but the service bevind the app is perfect. I had some special wishes because i run a custom theme, they didnt even hesitate and helped me out to integrate it perfectly. Special thanks to Johnson and Lisa, we need more people of your kind. P

Strandvibe.nl
Netherlands
6 months using the app
FireApps replied October 2, 2020

Hi there,

I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Ali Reviews - Product Reviews Support Team