Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

November 17, 2018

I was searching for a way to import reviews from Ali as mine is a new store.
Since I didn't have any customers to begin with I didn't what to do. This app came my rescue. Works flawlessly, can import all reviews for a product with customer uploaded pictures in couple of seconds. Highly recommended app!

Regal Elephant
India
6 months using the app
January 5, 2018

don't know about others, but I have a really really great experience with Ali reviews. i recommend it. they have a great support. I'm using pro version. I've some problem but then i contact them and i found a great response. thank you, guys. I love it. simply one of the great app I have.

Wecareaboutpets
India
6 months using the app
May 2, 2021

the app support is very responsive and kind. I recommend it.
I haven't used the app 100% yet but it seems to be easy to use

Twiinskle
France
6 months using the app
FireApps replied May 4, 2021

Hi Alexia,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

November 26, 2022

very helpfull and a wonderful assistance, helped me when i had trouble to fix something, they even approached me and asked if i need any help, fixxed in 10 mins.

NoaStore
Israel
5 months using the app
FireApps replied November 29, 2022

Hi Noam,

This is Oscar from Ali Reviews. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function, hopefully that it will be useful for your store.

Moreover, please spend your time to visit our OneCommerce website at https://onecommerce.io/blog/ to get more useful as well as the latest update information about our app as well as e-commerce market

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews by OneCommerce

June 1, 2021

Jennifer is one of the customer representative who helped me a lot improving my store!!1 Thank youuuuu so much for this app

Your Home
Philippines
5 months using the app
FireApps replied June 2, 2021

Hi NATHANIEL,

Here's Hypatia from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Hypatia
Ali Reviews - Product Reviews Support Team

October 30, 2022

the app is super easy, and convenient and the customer support is friendly and very helpful. I dealt with scarlet from the support team and it was lovely.

Jewels Gate
Egypt
5 months using the app
FireApps replied November 1, 2022

Hi there,

Here's Robert from Ali Reviews. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at OnecCommerce blog via this link https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews by OneCommerce

May 27, 2022

thank you, Scarlet from support team was very helpful. work attitude was very enthusiastic, which made me very satisfied.

REJUVBLOOM™
Egypt
5 months using the app
FireApps replied May 30, 2022

Hi Salah,

This is Bernice. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews - Product Reviews Support Team

August 1, 2022

Pauline helped a lot with my store. Best customer service ever. ------------------------------------

Essentially Beauty
United States
5 months using the app
FireApps replied August 15, 2022

Hi there,

Here's James. Thank you so much for your awesome comments, we're really happy to know that you love Ali Reviews.

In addition, to get more information about our newest update, please access on https://fireapps.io/blog which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

Edited May 25, 2021

Lisa provided great customer service. Was very patient and understanding. Did not feel rushed. Everything was set up correctly.

Abode Lyfe
United States
5 months using the app
FireApps replied May 26, 2021

Hi Steve,

This is Linda from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Linda
Ali Reviews - Product Reviews Support Team

December 9, 2017

Excellent app, very useful, quick install

Saisonnier
Greece
5 months using the app