Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

October 24, 2022

very good. The staff was very patient and gentle in solving our problems.Thank you very much, and I hope this app can be improved more and more to help us provide better services

Lamparko
China
5 months using the app
FireApps replied October 25, 2022

Hi there,

I'm Richard from Ali Reviews. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features.

Furthermore we highly recommend you to take time to visit our OneCommerce website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews by OneCommerce

September 5, 2022

O aplicativo atende todas as nossas necessidades de importação e edição, fácil de manusear e o suporte é excelente.

prataexotica
Brazil
5 months using the app
November 11, 2020

I use it for all my stores. is the best app and friendly app to import, charge, and approve reviews, and the support service is really fast

Bioherb Nutrition
United States
5 months using the app
FireApps replied November 11, 2020

Hi there,

Here's Raymond from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Also I highly recommend you to check our blog for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Ali Reviews - Product Reviews Support Team

Edited November 22, 2022

They were very patience with me and they also helped a lot today, thanks Serenaa for your service and your patience with me.

SeasonalMJ™
United States
5 months using the app
FireApps replied November 15, 2022

Hi Josue,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

May 20, 2021

amazing customer service, Andy was very helpful and was able to help me very quickly. Overall the app is amazing and highly recommend it!

TheVitalsClub
United Kingdom
5 months using the app
FireApps replied May 21, 2021

Hi Bako,

I'm William from Ali Reviews - Product Reviews Customer Support Team. Thanks for your positive review of The New Ali Reviews.

To make your experience better, we will keep on improving our services for valued Ali Reviews users like you. Thank you for the loving words you've shared, and thank you for being the best part of Ali Reviews.

Additionally, please spend your precious time to visit our website at https://alireviews.io/ in relation to the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
William
Ali Reviews - Product Reviews Support Team

July 16, 2021

Alireviews is an amazing app, helped me a lot with conversion rate. 100% recommended. The app works perfectly, very good and kind customer service.

Gleam
Spain
5 months using the app
FireApps replied July 19, 2021

Hi there,

This is Lagan from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lagan
Ali Reviews - Product Reviews Support Team

Edited March 19, 2020

Kundenservice hat innerhalb von 2 Minuten per Email reagiert und das um 10 Uhr Abends und hat die Probleme auf meiner Web-Site behoben.

astute-buy
Germany
5 months using the app
April 18, 2020

Easy to import reviews and works like a charm with Shopify! Very happy with the app and recommend it highly!!! A good hint from my coach to go and get this app!!!

Borono.nl
Belgium
5 months using the app
June 25, 2021

Excellent customer support. After 5 months of use perhaps this is the best app I have right now. Always there to help and solve any issue and problem without any hustle from your side. You don't usually face any issue because the app works great, but in the rare case that you do they are overdelivering every time. Remarkable experience!

Gadgetholics
Germany
5 months using the app
FireApps replied June 28, 2021

Hi Grigorios,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

April 22, 2021

Yet another amazing experience with this superstar team. As usual Andy coming through as great help and now introducing me to the amazing Seri to get my issues resolved as quickly as possible. I can't stress enough on how much i appreciate a team like this one whos always ready and willing to get your issues resolved. Keep up the amazing work team. Appreciate you.

TheDropCompound
United States
5 months using the app
FireApps replied April 22, 2021

Hi Shenika,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team