Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface allows for easy setup and customization, with features like automatic review updates and review management tools. The app differentiates between verified and unverified reviews, enhancing transparency. Many have praised the responsive and helpful customer support team. The app is known to boost customer confidence and conversion rates, and its SEO benefits have led to improved search engine rankings and increased organic traffic.

July 1, 2022

works great, trust - 100% the team is also helpful with editing the reviews for your store. Ayden assisted me with some features. Amazing help

LIMEEO
United States
3 months using the app
FireApps replied July 3, 2022

Hi Nikolin,

This is Bernice. We are glad that you have had a great experience with our support when using Ali Reviews. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://fireapps.io/blog for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bernice
Ali Reviews - Product Reviews Support Team

July 17, 2022

The software works great. They have an accommodating support team and a speedy response time, even on the weekends. This is an excellent app to have.

Crown Mizule
United States
3 months using the app
FireApps replied August 15, 2022

Hi there,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

April 25, 2021

Very fast customer service, they approached me and installed the system on my site. Highly recommended.

Tengoku
United Kingdom
3 months using the app
FireApps replied April 26, 2021

Hi Jaynand,

Here's James from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our latest updated version as Ali Reviews.

In addition, to get more information about our newest update, please access on https://alireviews.io/ which might be helpful for your business.

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
James
Ali Reviews - Product Reviews Support Team

July 16, 2022

voy a empezar a utilizar esta aplicacion pero el servicio al cliente es excelente, me ayudaron a instalar la aplicación muy rápido,

Renata Lomeli mx
Mexico
3 months using the app
FireApps replied August 15, 2022

Hi there,

I'm Thomas. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our website at https://fireapps.io/blog for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews - Product Reviews Support Team

December 13, 2019

Excellent application that helps the seller and the customer to know what people are saying about the product

pickout4u
Saudi Arabia
3 months using the app
December 27, 2020

Best app ever, easy to use, also you can do bulk reviews , that's a good thing, super customer support as well, especially Andy, very professional and friendly, good guy :) well that's all about.

Benjamin S.
United Kingdom
3 months using the app
FireApps replied December 27, 2020

Hi there,

This is Johnson from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Ali Reviews - Product Reviews Support Team

August 2, 2022

Great app, Pauline helped me set up my review widget with screenshots, she practically did everything for me. Highly appreciated and great support!

skinsalia
Canada
3 months using the app
FireApps replied August 15, 2022

Hi there,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

November 1, 2018

Great app. This app allows for your customers to see actual reviews. This will provide trust and security for your customers.

EssentialAnimalSupply
United States
3 months using the app
June 7, 2021

I use this app a lot and i have neer ha da problem. They are really great and their customer support is fast

Sewni - Handheld Sewing Machine
United States
3 months using the app
FireApps replied June 9, 2021

Hi there,

This is Harry from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://alireviews.io/ which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

June 11, 2021

Very Good service is excellent this application It is important for those who are starting to add value to their store to add social proof this helps the customer to trust their product

Gold Mink 24k
Canada
3 months using the app
FireApps replied June 14, 2021

Hi Erly,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team