Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in collecting and displaying product reviews, with a special mention for its Review Importer feature compatible with AliExpress and Amazon. The app's customization options, automatic review updates, and distinction between verified and unverified reviews are highly valued. Many reported increased customer confidence and conversion rates. The app's interface is praised for its simplicity and efficient import function. Support is described as responsive and helpful. Additional benefits include SEO advantages and robust review management tools. The automated review request emails have notably increased the number of reviews received.

June 25, 2021

Excellent customer support. After 5 months of use perhaps this is the best app I have right now. Always there to help and solve any issue and problem without any hustle from your side. You don't usually face any issue because the app works great, but in the rare case that you do they are overdelivering every time. Remarkable experience!

Gadgetholics
Germany
5 months using the app
FireApps replied June 28, 2021

Hi Grigorios,

I'm Richard from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with the newest version of Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://alireviews.io/ for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

April 22, 2021

Yet another amazing experience with this superstar team. As usual Andy coming through as great help and now introducing me to the amazing Seri to get my issues resolved as quickly as possible. I can't stress enough on how much i appreciate a team like this one whos always ready and willing to get your issues resolved. Keep up the amazing work team. Appreciate you.

TheDropCompound
United States
5 months using the app
FireApps replied April 22, 2021

Hi Shenika,

This is Oscar from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your experience with The New Ali Reviews.

We're happy you had a fantastic time with us! With the latest new version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://alireviews.io/ to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

June 16, 2022

Best app reviews ! Excellent customer service ! Best app reviews ! Excellent customer service ! Best app reviews ! Excellent customer service !

Sevenral
France
5 months using the app
FireApps replied June 18, 2022

Hi Nicolas,

I'm Richard. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Richard
Ali Reviews - Product Reviews Support Team

June 5, 2021

The app is amazing. There a lot of nice details that i didn't find in other apps. The support is very good. Lisa helped me a lot with the app!

Rubick Store
Brazil
5 months using the app
FireApps replied June 6, 2021

Hi Henrique,

This is Jason from Ali Reviews - Product Reviews Customer Support Team. We are glad that you have had a great experience with our support when using Ali Reviews as the newest version. Thank you for using and trusting us.

Last but not least, we really encourage you to check our website at https://alireviews.io/ for the latest news regarding Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jason
Ali Reviews - Product Reviews Support Team

November 14, 2022

très bien, nous sommes aidés et guidés tout au long de la procédure. L'application est globale et complète

lolaandstones
France
5 months using the app
FireApps replied November 16, 2022

Hi there,

Here's Kyle from Ali Reviews. Thank you so much for your greathearted review

We have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our OneCommerce website for the latest news regarding to Ali Reviews and more than that with useful knowledge about e-commerce market at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Kyle
Ali Reviews by OneCommerce

Edited January 2, 2019

Very Useful App. I highly recommend this app if you need to get good reviews from aliexpress in just a few clicks. I installed this app and when I started working it makes me wow. Great experience with working with this app. Really appreciate it.

ILimitlessadventures
United Kingdom
5 months using the app
May 17, 2022

Cool app, great support. Help me set everything up. Thank you very much for your work!!!! Recomend for everybody

TORYFI
Poland
5 months using the app
FireApps replied May 18, 2022

Hi Alexandr,

This is Oscar. Thank you so much for your experience with Ali Reviews.

We're happy you had a fantastic time with us! With the latest version, we bring more useful as well as exclusive function that you have never seen in any review app on Shopify store as Compare Review Widget which helps you have a clear comparison within your review widget. By doing so, you will have the best choice for your widget and social proof will be positively affected as well.

Moreover, please spend your time to visit our Ali Review`s website at https://fireapps.io/blog to get more useful as well as the latest update information about our app.

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oscar
Ali Reviews - Product Reviews Support Team

February 23, 2019

So simple and easy to use and it also gives you a lot of freedom into editing the reviews, sorting them, etc. I really like it.

Perseidon
United Kingdom
5 months using the app
Edited February 28, 2023

Thank you for your patience and display of professionalism. Ali, you were a great help!! You walked me through step by step and answered all of my questions. You're Fantastic!!

Baby's Nest: "Essentials, Stylish Fashion & Affordable Gear For Babies"
United States
5 months using the app
FireApps replied March 1, 2023

Hi Bakari,

I'm Christabel from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Christabel
Ali Reviews by OneCommerce

May 6, 2022

excellent service. wanted to personalize the comment section on my store and they were there to give me a hand. thank you so much for the help. much appreciated

Exclusive Now
United Kingdom
5 months using the app
FireApps replied May 9, 2022

Hi Steven,

My name's Fiona. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews - Product Reviews Support Team