Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its streamlined process of collecting and displaying authentic reviews from various platforms. They appreciate its user-friendly interface, quick setup, and customization options that enhance professionalism. The app's ability to differentiate between verified and unverified reviews is praised for boosting transparency and customer trust. Features like automatic review updates, review management tools, and SEO benefits are also appreciated. The customer support team is noted for their responsiveness, efficiency, and proactive approach. The app is seen as an intuitive and effective tool for boosting conversion rates and enhancing customer confidence.

January 19, 2023

I highly recommend it! And I was very impressed by the customer service provided by the supportive (vani). She helped me and was patient with me. She has all my appreciation, thanks and respect!

Realvalue
United States
4 months using the app
FireApps replied January 19, 2023

Hi MOHAMAD,

My name's Fiona from Ali Reviews. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our OneCommerce website at https://onecommerce.io/blog/ where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Ali Reviews by OneCommerce

April 19, 2022

I used this app to get rating stars on my store products. Tailor was so helpful with helping me get it set up

Elly Belly Babywear
United States
4 months using the app
FireApps replied April 25, 2022

Hi Ashley,

My name's Charles. We really appreciate your feedback and comment about your experience when using Ali Review.

Also, I would be more than happy if you spend your precious time to visit our website at https://fireapps.io/blog where you will be kept updated for the latest news not only for general information but also updated functions, from that you can use our app effectively.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Charles
Ali Reviews - Product Reviews Support Team

January 22, 2021

I really liked this app, the support was great. Much better than many other review apps! Would definitely recommend

Avocadamn
United Kingdom
4 months using the app
FireApps replied January 22, 2021

Hi there,

I'm Edric from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Edric
Ali Reviews - Product Reviews Support Team

June 8, 2020

I contacted the Seri operator for support to help me set up a rating for the store on the main page and collection page. Seri after gaining access, she did everything quickly, now everything works perfectly. Thank you so much!

Ventura Sunlight
United States
4 months using the app
FireApps replied October 7, 2020

Hi there,

I'm Seri from AliExpress Reviews - Photo Reviews Customer Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Ali Reviews app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Ali Reviews.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Seri
AliExpress Reviews - Photo Reviews Support Team

September 1, 2022

The app does everything we need it to do. Shen helped us with getting some things changed on our store. Very good service.

FlipGrip
United States
4 months using the app
July 23, 2022

Tailor was fantastic and helped me heaps with ratings and navigating throughout the app. Great service!

seafrawatch
Australia
4 months using the app
FireApps replied August 15, 2022

Hi there,

This is Harry. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our website at https://fireapps.io/blog which has been a great source to know the newest information of Ali Reviews.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews - Product Reviews Support Team

August 17, 2022

customer service helped set up almost i did nothing thanks ali reviews I was very satisfied with the customer service, they took care of everything

icishipping
Türkiye
4 months using the app
January 10, 2023

J'ai testé le service client. Il est vraiment au top. Une réponse précise à chaque question, et mes problèmes ont été réglés très rapidement... Pour le reste, je verrais à l'usage

tout-doux.shop
France
4 months using the app
FireApps replied January 11, 2023

Hi Cédric,

I'm Thomas from Ali Reviews. We would like to thank you for such a wonderful review of you about Ali Reviews.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our OneCommerce website at https://onecommerce.io/blog/ for the latest news of Ali Reviews.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Thomas
Ali Reviews by OneCommerce

Edited August 26, 2020

Recebi um excelente atendimento da muffin, excelente profissional, me ajudou em tudo que precisei, muito gentil e atenciosa, muito obrigado pela disposição ! extremamente grato

PlanetaFeminino
Brazil
4 months using the app
FireApps replied October 1, 2020

Hi there,

This is Seri from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you.

Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Ali Reviews - Product Reviews Support Team

Edited May 26, 2020

Excellent, i love this app. Better than loox (for me). Support is really good. Alireview is an app who everybody need in their shop.

UpperStore
France
4 months using the app
FireApps replied October 7, 2020

Hi there,

I'm Anna from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Ali Reviews. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Ali Reviews, but also other FireApps applications and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Ali Reviews - Product Reviews Support Team