Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient collection and display of authentic reviews from platforms like AliExpress and Amazon. Its user-friendly interface, automatic review updates, and review management tools are highly praised. The app also offers SEO benefits and the ability to highlight positive reviews. Many commend the responsive and efficient customer support team. It's seen as a crucial tool for boosting customer confidence, conversion rates, and enhancing user experience.

October 18, 2019

best review app I am aware of, really fast and well done and well worth the price. I want to be able to add bulk reviews for a split product, however.

UrbanPatio
United States
4 months using the app
FireApps replied October 18, 2019

Hello Carla,

I am Kate from FireApps Customer Support team, and thank you for your feedback.

With your concern about how to import reviews at once, there’s an Oberlo Integration function in UNLIMITED plan to let you import reviews by 1-Click.

You can also import reviews in bulk with Ali Orders using Pro Plan.

Should you need further support, feel free to contact us via live chat or email: support@fireapps.io

Look forward to hearing from you at the soonest.

Regards,
Kate

November 13, 2019

The best thing I like is this company's customer service and the within-app live chat function. whenever I have questions, usually I receive the response s from the support team in 1 hour or two. Also the app itself is very good. Easy to use, and helpful for the business.

Mountainsfoot
Canada
4 months using the app
December 20, 2017

Really easy to use and fast, I recommended...

Hotdealsus
Spain
4 months using the app
September 11, 2022

Dante did a fantastic job in helping me import Ali Reviews to my store! Without his assistance, I would have been completely lost. Thanks Dante!

Jazzy Bands
United States
4 months using the app
September 13, 2021

Me gustó mucho la app, ya que pudieron resolver mis dudas rápidamente. Muy atentos. Me dejaron más tranquila con lo que necesitaba.

GipsyStore2
Chile
4 months using the app
FireApps replied September 13, 2021

Hi Paola,

Here's Garrick from Ali Reviews - Product Reviews Customer Support Team. Thank you so much for your greathearted review of the newest version Ali Reviews.

we have been tirelessly working to improve our product and we believe that with the newest version will help you enjoy your experience with Ali Reviews even more.

Also I highly recommend you to check our website for the latest news regarding to The New Ali Reviews at https://alireviews.io/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Garrick
Ali Reviews - Product Reviews Support Team

April 4, 2022

Exelente atendimento. Recomendo o aplicativo, sem sombras de duvidas aumentou muito as vendas. Great

Loja Falconni
Brazil
4 months using the app
FireApps replied April 6, 2022

Hi there,

Here's Robert. Thanks for your great review and your feedback about our app with the newest version of Ali Reviews, it would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our website has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Robert
Ali Reviews - Product Reviews Support Team

October 30, 2022

I have been using this app for a while now and I have to commend them for their services. Very quick and very reliable and I never seem to have any troubles.

Focal Touch
United Kingdom
4 months using the app
FireApps replied November 1, 2022

Hi Toheed,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce

December 8, 2020

So far works really well to give good feedback for products, thanks for the assistance Andy in setting it up

Relaxation Zone
Australia
4 months using the app
FireApps replied December 8, 2020

Hi there,

I'm Nathan from Ali Reviews - Product Reviews Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Ali Reviews team and we have been trying our best to develop and improve Ali Reviews to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Ali Reviews, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Nathan
Ali Reviews - Product Reviews Support Team

February 20, 2022

I find the app to be very useful in terms of bringing validity to my products and my store generally. It adds a professional touch. I had an issue with importing reviews when I first began using the app but I made contact with customer support via live chat and my issue was resolved promptly. Thanks!

Steel and Rose
United Kingdom
4 months using the app
FireApps replied February 21, 2022

Hi Darren,

I'm Keva from Ali Reviews - Product Reviews Customer Support Team. It sounds like you had a good time with Ali Reviews.

Thanks for taking the time to share your feedback with Ali Reviews. I hope we were able to meet your expectations when the latest update focuses on changing the interface to be more user-friendly and adding more useful features such as Carousel Slider Widget, especially Report Widget Performance.

Furthermore we highly recommend you to take time to visit our website at https://fireapps.io/blog for the latest news of Ali Reviews, which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Keva
Ali Reviews - Product Reviews Support Team

October 21, 2022

Top notch, supportive customer service.
Always on top of every issue I've had on the app I can't thank them enough.

cerascenta
United States
4 months using the app
FireApps replied October 24, 2022

Hi Phil,

This is Harry from Ali Reviews. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with the latest version of Ali Reviews. We count ourselves lucky for Ali Reviews users like you.

Further we extremely advise you to check our OneCommerce website at https://onecommerce.io/blog/ which has been a great source to know the newest information of Ali Reviews and more useful information on e-commerce market

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Harry
Ali Reviews by OneCommerce